- Amazon (Mountain View, CA)
- …build innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey around ... to provide value while increasing retention and expanding the customer 's observability footprint on AWS. The team guides customers...Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of… more
- Coinbase (Sacramento, CA)
- …connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert ... and support to our most valued customers. You'll join a team of customer focused support professionals who know their performance is essential to Coinbase achieving… more
- Amazon (Sunnyvale, CA)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive ... enterprise adoption and measurable customer business value realization for AWS generative AI services...Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of… more
- MongoDB (Los Angeles, CA)
- …trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for technology and the ... level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....and share back with internal teams + Manage the relationship with Sales Leadership and Account Executives in your… more
- Amazon (Santa Clara, CA)
- …Data and Artificial Intelligence (AI) team is a new function within Customer Engagement Technology. We own the end-to-end process of defining, building, ... (ML), Ontology, and Natural Language Processing (NLP) to enhance customer service associate and customer experiences. As...Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of… more
- Stanford University (Stanford, CA)
- HR Service Center Customer Service Manager Human Resources Services, Redwood City, California, United States Human Resources Post Date Aug 06, 2025 Requisition # ... organization and technology. Stanford University Human Resources (UHR) is seeking a customer service manager within the University Human Resources Service Center who… more
- LiveRamp (San Francisco, CA)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more
- McorpCX (CA)
- About Us McorpCX have been pioneers in the customer experience (CX, EX and now XM) movement since 2002, and we are growing rapidly. As you are no doubt aware, the CX ... is clearly now, especially as the world emerges from COVID and transforming customer expectations impact all businesses. A US-based firm, McorpCX helps a growing and… more
- Amazon (Santa Clara, CA)
- Description The Customer Engagement Technology (CET) team leads AI/LLM- (Large Language Model) driven customer experience transformation using task-oriented ... We develop multi-modal, multi-turn, goal-oriented dialog systems that can handle customer issues at Amazon scale across multiple languages. These systems are… more
- Amazon (Santa Clara, CA)
- Description Amazon is seeking a visionary leader to revolutionize our Customer Service (CS) technology through the power of AI. As a Director of Product Management ... for Customer Engagement Technology, you will be at the forefront...Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of… more