- ManpowerGroup (New York, NY)
- …teams in a coordinated fashion to ensure problem resolution + Maintains a good relationship with the customer during the course of the problem resolution process ... Touch Operations Manager, you will be part of the Customer Experience (CX) team supporting various operational initiatives. The...tool to receive alerts and monitor status of new customer service requests (cases) pushing through to resolution +… more
- US Foods (Rochester, NY)
- …along with sales staff. Conduct periodic Customer Business Reviews to identify customer needs as well as relationship gaps. Assist in customer /delivery ... also sell) the Company's products and services using product, organizational, and customer knowledge to influence customers and assist them in applying the products… more
- Acxiom (Albany, NY)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... combine deep technical expertise in project management solutions with exceptional relationship management skills to drive client satisfaction, retention, and growth.… more
- Datavant (Albany, NY)
- … customer retention and project success. **You will:** + Lead the Datavant relationship with the customer ensuring that they receive the best possible result ... Datavant organization and is responsible for successful completion of all customer projects. The team coordinates efforts between internal resources and customers… more
- Amazon (New York, NY)
- …The Strategic Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program. The Senior ... Customer Success Manager drives business growth for some of...your work and uncover hidden areas of opportunity. Seller Relationship Management * Build effective working relationships with your… more
- Confluent (Albany, NY)
- …by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and ... for the Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as Sales, Product Management… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Philips (Latham, NY)
- Your role as a Customer Project Manager will be to manage multiple imaging systems implementations that vary in scope, size, and complexity. Projects can include IT ... of clinical and technical resources for each project, to ensure the successful customer experience and guided by the statement of work. **This position will cover… more
- New York Power Authority (Albany, NY)
- Director Customer Business Development Location: White Plains, USAlbany, US **Summary** Applies knowledge of market needs, business development, and customer ... products, value propositions and excellent service to NYPA customers. Engages in customer strategy planning and retention strategies. Develops new products to meet … more
- SHI (Albany, NY)
- …and future Microsoft AI technologies. **Role Description** + Build and maintain relationship with Microsoft Customer Technical Specialists + Identify gaps in ... centered on pre-sales consultative guidance, emphasizing added value, a customer first approach, and discovery of service and sales...the market and spot opportunities to drive customer SHI value + Lead internal training sessions on… more