- Encore (Austin, TX)
- …by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Maintain knowledge ... with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance,... management related to performance, pipeline, forecasting, etc. Customer Service * Deliver World-Class Service… more
- Caterpillar, Inc. (Houston, TX)
- …all customer communication is clearly documented. + Answering inbound customer service inquiries. Providing health analysis or troubleshooting and ... + Evaluates best practices of data gathering and analysis within the industry. ** Service Excellence:** Knowledge of customer service concepts and techniques;… more
- Plastic Express (Houston, TX)
- …for each account while balancing market conditions, Plastic Express' objectives, and customer relationship & satisfaction to meet sales goals. + Schedule ... to adjust focus. Licenses/Certificates: + None Skills: + Proven interpersonal skills; relationship development and management . + Proven presentation creation and… more
- Comerica (Coppell, TX)
- … Relationship Activities Service , execute and impact the customer relationship activities for the attraction, expansion, and retention of ... management efforts to retain and expand current portfolio relationship and increasing the number of portfolio customers in...seeks to learn about new products, services, technologies, and customer service tactics. Enhance the customer… more
- Encore (Coppell, TX)
- …by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Maintain knowledge ... with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance,...at all levels of their organization and provide outstanding customer service while focusing on customer… more
- Caterpillar, Inc. (Irving, TX)
- …externally focused organizations. + Cites the cost and benefits of good versus poor customer service . + Explains why customer satisfaction is important to ... resolution. + Identifies key aspects of problem-solving techniques used in own area. Relationship Management : Knowledge of relationship management … more
- Encore (Austin, TX)
- …by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. * Maintain knowledge ... with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance,... management related to performance, pipeline, forecasting, etc. Customer Service * Deliver World-Class Service… more
- Marriott (Dallas, TX)
- …and as necessary, refers them to the appropriate owner. * Supports the company's service and relationship strategy, driving customer loyalty by delivering ... systems (eg, CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment...of the account. * Executes and supports the company's customer service standards. * Engages in property… more
- Cognizant (Coppell, TX)
- … customer satisfaction, and employee growth and development. Bring top-notch consulting / relationship management skills and a deep appreciation of IT tools, ... teams on regular basis + Be part of senior management reviews for the performance metrics of the account... reviews for the performance metrics of the account relationship + Collaborate with multiple service lines,… more
- Scholastic (Sugar Land, TX)
- …demonstrated. + Proficiency with MS Office software; experience with Sales Automation, Customer Relationship Management or Web-based software programs. + ... years of proven successful sales experience in retail or district/territory sales, event management , personal selling, and customer service with noted… more