- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic ... to the training team to enhance current training. + Documents customer /call communications processes and makes recommendations. + Implements operational process… more
- American Electric Power (Columbus, OH)
- …with support requests, which include but are not limited to emailing customer contracts, researching current contract price, and electronically filing important ... customer documents and paperwork. + Identify recommendations for process...Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and… more
- Discover (Columbus, OH)
- …digital messaging). + Minimizes losses to the company by assessing each customer situation to provide relevant payment options while strengthening the ... relationship with our customers. + Utilizes professional and influential...center environment. + Actively manages and escalates risk and customer -impacting issues within the day-to-day role to management. +… more
- Millennia Housing Management (Lakewood, OH)
- …skills are critical, including verbal and written. + Must possess superior customer service, communication, and interpersonal abilities. + Ability to analyze complex ... and ability to operate power tools. + Ability to manage difficult or emotional customer situations; respond promptly to customer needs; Solicit customer … more
- American Electric Power (New Albany, OH)
- …to support and enhance the overall well-being of our employees.** **Where Putting the Customer First Powers Everything We Do** **At AEP, we're more than just an ... and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously… more
- Zoom (Columbus, OH)
- …training; demo and sales guides; learning and training materials + Experience utilizing Customer Relationship Management (CRM) tool + Able to travel as needed ... team passionately engages with clients worldwide. Through strategic partnerships and a customer -centric approach, they play a pivotal role in expanding Zoom's global… more
- OhioHealth (Columbus, OH)
- …And Duties:** Confirm patient demographic information Verify insurance Provide great Customer Service Collect Co-pays Education of Insurance and Billing **Minimum ... High School or GED (Required) **Additional Job Description:** Demonstrated customer service and telephone skills. Knowledge in basic word processing… more
- nVent (Solon, OH)
- …software (Monday.com, JIRA, etc. preferred), marketing automation (Marketo preferred), customer relationship management (Salesforce.com preferred), digital asset ... + Innovative & adaptable + Dedicated to absolute integrity + Focused on the customer first + Respectful and team oriented + Optimistic and energizing + Accountable… more
- Otis Elevator Company (Valley View, OH)
- …and technical advice, make effective sales presentations, and develop business through customer contacts and relationships and support **What you will need to be ... Being an articulate communicator with strong presentation skills + Effective relationship building capabilities + Self-motivation and organizational skills to manage… more
- Philips (Orange Village, OH)
- …regional teams. Travel expectation of at least 60% and actively having customer meetings. + Will require regular strategic development and training sessions with ... genetic information, citizenship, veteran or military status or a person's relationship or association with a protected veteran, including spouses and other… more