- Elevance Health (East Syracuse, NY)
- **SCA Customer Care Representative I** **Location** :...+ Knowledge of services and contracts preferred. + Prior call center or customer service ... Hours: Monday through Friday, 10:35 AM to 7:05 PM EST** The **SCA Customer Care Representative I** is responsible for handling or responding to customer … more
- Robert Half Accountemps (Rochester, NY)
- …in business administration is preferred. * Experience in inbound call handling, customer service, or call center operations is required. * Background ... Description We are looking for a dedicated Recovery Representative I (Tier II) to join our team...and remote work. The role focuses on delivering exceptional customer service, resolving financial discrepancies, and ensuring compliance with… more
- The Fountainhead Group, Inc. (New York Mills, NY)
- …and support as a member of the Customer Service Team. Your role as a Call Center Representative will be handling FGI customer orders from start ... Customer Service Team. Your role as a call center representative involves: +...sending various reports to National Sales Managers and Account Rep . + Tracking and reporting on freight deliveries from… more
- University of Rochester (Rochester, NY)
- …and accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the job duties of a Call Center Rep . while additionally demonstrating advanced competencies. + ... the execution of new protocols and procedures within the call center . Provides guidance on the most...trackers to ensure accuracy. + Performs quality audits on customer interactions. + Answers and provides guidance to complex… more
- SUNY Upstate Medical University (Syracuse, NY)
- Job Summary: As a Call Center Representative , the incumbent's responsibilities include answering incoming lines to the call center . Utilizing ... appropriately assist. The Representative will provide one call resolution, when possible, demonstrating excellent customer ...to all callers and performing a wide variety of call center services to assist patients and… more
- New York State Civil Service (Menands, NY)
- NY HELP Yes Agency State Comptroller, Office of the Title Call Center Representative 1, SG-9 (NYHELPS) Item# 08397 Occupational Category Clerical, ... in a position where your primary responsibility was providing customer service to the general public, either in an...70.1 of the Civil Service Law.Transfer:For 70.1 transfer to Call Center Representative 1, SG-9,… more
- New York State Civil Service (Menands, NY)
- NY HELP No Agency Children & Family Services, Office of Title Call Center Representative 1 (Hourly) Occupational Category Other Professional Careers Salary ... workweek allowed? No Telecommuting allowed? No County Albany Street Address Human Services Call Center 80 Broadway, City Menands State NY Zip Code 12204… more
- SUNY Upstate Medical University (Syracuse, NY)
- …combination of education and experience PLUS one year experience as an Ambulatory Call Center Representative at Upstate University Hospital required. ... expertise in all lines of business of the Ambulatory Call Center and present a positive, high...Excellent verbal communication and customer service skills, ability to manage multiple priorities. Preferred… more
- New York Racing Association (NY)
- Title: Customer Service Representative Employee Status: Regular...Certification Minimum three (3) years of experience in a call center or a customer ... Days/Week (40% Remote) FLSA Status: Non-Exempt Job Overview: The Customer Service Representative is primarily responsible for...of operation, directions, etc.) * Ability to handle heavy call volumes of both inbound and outbound. * Assist… more
- Zurich NA (Albany, NY)
- Claims Call Center Representative 127686 Zurich is a leading multi-line insurer that serves its customers in global and local markets. Zurich's customers ... Customer Care Professionals to join our dedicated contact center team inNovember 2025. If you are passionate about...down Preferred Qualifications: + 6 months or more of call center experience + Strong data entry… more
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