- Highmark Health (Albany, NY)
- …data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding provider contract, ... the care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers on… more
- University of Rochester (Rochester, NY)
- …subject matter expert for others on the team. Monitors and audits customer interactions for quality and accuracy. **ESSENTIAL FUNCTIONS** + Proficiently performs the ... reviewing department trackers to ensure accuracy. + Performs quality audits on customer interactions. + Answers and provides guidance to complex patient inquiries… more
- Banfield Pet Hospital (Brooklyn, NY)
- …we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership* Customer Focus* Peer Relationships* Integrity & Trust* Action Oriented* Listening ... to radioactive substances. + One year related experience required with customer service preferred. + Medical background (veterinary technician, human healthcare,… more
- Assured Environments (New York, NY)
- …outbound telesales + Excellent oral and written communication skills + Top-notch customer service and follow-up + Highly creative and resourceful in recognizing and ... + Bachelor's degree is a plus Required Experience + Previous sales experience is preferred + Previous experience in a customer service industry is desirable. more
- Northwell Health (Glen Cove, NY)
- …updating MMIS databases for all entities. Facilitates the delivery of high quality customer service for immediate support and service needs that are not being ... management to issues or concerns that require escalation. + Educates the customer about procurement services and directs them toward available resources for further… more
- Travel + Leisure Co. (New York, NY)
- …office forprocessing. + Answer all post sale client inquiries to ensure customer satisfaction. + Follow all company and department policies and procedures. + ... next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start… more
- M&T Bank (Buffalo, NY)
- …former employees and retirees as necessary to obtain needed information to resolve customer issues. + Assist employees and/or managers with the resolution of payroll ... specific software + Proven verbal and written communication skills + Proven customer service skills + Demonstrated proficiency of quickly responding to a wide… more
- University of Rochester (Rochester, NY)
- …to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support. + Ensures appropriate ... & EXPERIENCE** + High School diploma or equivalent and 1 year of customer service experience required + Or equivalent combination of education and experience The… more
- University of Rochester (Rochester, NY)
- …to patient/physician inquiries, handles or redirects billing inquiries, handles patient/ customer complaints and provides basic technical support. Ensures appropriate ... assigned. **QUALIFICATIONS:** + High School Diploma required. + 1 year of customer service experience required. The University of Rochester is committed to… more
- KPH Healthcare Services, Inc. (Watertown, NY)
- …**Job Summary:** Collect, post and facilitate account payments and ensuring excellent customer service. Work with insurance companies when necessary to obtain timely ... **Qualifications** **Qualifications:** Preferred: 1-2 years of previous experience in a customer service role Preferred: Experience in the DME or health-care… more