- Forrester (New York, NY)
- …with cross-functional teams and services across Forrester to develop a complete research portfolio that drives customer delight and revenue. + Develop ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...and build an extraordinary future. **About This Role:** Forrester Research is seeking a Principal Analyst to be a… more
- Cornerstone onDemand (New York, NY)
- …and report GTM performance + **Market Research :** Conduct in-depth market research to understand customer needs, competitive landscape, and industry trends. ... strategy for launches and sales motion. Support partner and customer -facing content, including product guides, presentations, videos, and partner-ready content… more
- National Safety Council (Syracuse, NY)
- …routine transactions. + Efficiently communicate through chat and email to research and resolve customer inquiries, maintaining multiple conversations ... the leading causes of preventable injuries and deaths. Through leadership, research , education, and advocacy, NSC focuses on areas where most unintentional… more
- CVS Health (Albany, NY)
- …growth, operational effectiveness, and innovation. + Contributes by conducting market research , analyzing customer needs, and monitoring industry trends to ... identify market opportunities, customer pain points, and competitive dynamics. + Communicates with cross-functional teams, including operations, sales,… more
- Citi Trends (New York, NY)
- …and managing product assortments that align with the companys merchandising strategy and customer needs. + Conduct market research and competitive analysis to ... of promotional plans and in-store displays to drive sales and enhance customer engagement. + Monitor the effectiveness of promotional activities and provide feedback… more
- Capital One (New York, NY)
- …production systems with robust MLOps practices. + Translate complex AI/ML research into tangible business outcomes, improving customer experience through ... Senior Director, Data Science - Customer Core Specialist Models Data is at the...Specialist Models Team in AI Foundations engages in active research in GenAI and AI powered capabilities to build… more
- Sprinklr (NY)
- …and accessibility standards. **More specifically:** * Market Analysis - Conduct market research to identify customer needs that our products can fulfil, ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Molina Healthcare (Buffalo, NY)
- …for major projects of considerable complexity, prepares system design specifications, conducts research to resolve customer initiated issues related to core ... specifications. + Creates, reviews, analyzes and estimates project requests. + Performs research and analysis of customer initiated inquiries and requests,… more
- M&T Bank (Amherst, NY)
- … customer needs to incoming questions regarding Digital and Card exclusions. + Research and resolve customer issues related to web banking and Card ... Bank by providing an outstanding service experience for inbound and outbound customer servicing events related to Digital and Card exclusions and denied… more
- CUNY (New York, NY)
- …with a strong focus on clarity, tone, and detail - Strong interpersonal and customer service skills - Strong research skills, including the ability to collect, ... analyze, and interpret data -Ability to maintain confidentiality and communicate sensitive matters with discretion -Must demonstrate understanding of federal employment laws and regulations, including but not limited to FMLA, ADA, FLSA, Title VII **CUNY TITLE… more