- Capital One (New York, NY)
- …build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design + You'll breakdown business epics ... a product evangelist to build awareness and understanding + ** Customer 's Spokesperson** + Gain a deep understanding of ...+ Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving… more
- New York Power Authority (White Plains, NY)
- …expertise in artificial intelligence, including familiarity with coding. Performs research , design, and development activities to improve NYPA's energy services. ... This includes working with NYPA's internal constituencies as well as external research and development organizations to develop, implement, test, and evaluate the… more
- Microsoft Corporation (New York, NY)
- …to develop, drive and influence marketing strategies with partners based on research and a deep understanding of the partner's financials and strategic priorities. ... direct providers, resellers, system integrators, software development companies) and customer segments (managed and unmanaged). You will leverage GPS capabilities… more
- City of New York (New York, NY)
- …and CWO's data team, develop performance metrics as well as data dashboards, customer satisfaction surveys, and other tools to evaluate the effectiveness of CWO's ... of equity, inquiry, and creativity among the Training Team, and of exceptional customer service for training participants and employers. - Serve as a member of… more
- City of New York (New York, NY)
- …to instill public confidence and encourage compliance while providing exceptional customer service. The Administration and Planning Division is responsible for ... in all aspects of budget matters, providing regular reviews and excellent customer service. -Review and track New Need submissions by assigned divisions and… more
- City of New York (New York, NY)
- …app, and social media. Launched in 2003, NYC311 manages up to 40 million customer contact annually, and works in close partnership with the Mayor's Office and every ... 311 Communications and Agency Relations unit; - Develop strategies for citywide customer service programs and delivery; - Oversee design and implementation of… more
- IBM (New York, NY)
- …the human needs behind a client's challenge through lean user research and participative activities (Enterprise Design Thinking) in client conversations. Designers ... clients. Your primary responsibilities will include: * User-Centric Design: Synthesize research , client insights, and requirements to create user experiences that… more
- The Research Foundation for SUNY at the University at Albany (Albany, NY)
- Location: Albany, NY Category: Research Foundation Careers Posted On: Fri Aug 29 2025 Job Description: Description of Duties: Reporting to the Director of RF Human ... fostering a responsive and efficient HR environment. ESSENTIAL FUNCTIONS + Customer Service Representative: Communicates and coordinates with personnel at all levels… more
- Bloomberg (New York, NY)
- …Tax. Bloomberg is changing the legal industry by delivering the most sophisticated research platform on the market with a focus on automation, analytics, and ... practicing attorneys applies their legal expertise and deep understanding of customer workflows to support AI product development. Our team works cross-functionally,… more
- TD Bank (New York, NY)
- …that can help draft procedures, workflows and slides for management presentation. ** CUSTOMER ** + Conduct regular, ongoing analysis, evaluation and review of business ... / initiatives helping to identify risk + Conduct internal and external research projects; support the development/ delivery of presentations / communications to… more