- iHeartMedia (New York, NY)
- …destination on any platform. As a UX designer for iHeartRadio, you'll lead the customer centric design process, bringing the voice of our user to the forefront, in ... the creation of new customer journeys that are holistic, intuitive, relevant, and personal...or in-house agile team + Extensive experience in design research and of prototyping and testing designs with customers… more
- Guidehouse (New York, NY)
- …Services Program Blueprints and detailed program designs, including defining the desired customer and customer experience, the mix of programs and services, ... Patient Services offerings and identify novel ways to address persistent patient and customer challenges + Advise client partners on the optimal PS operating model… more
- BXP (New York, NY)
- Primary Purpose of Position: Manage marketing, promotions, events, customer service, and public relations efforts to enhance the value and experience of customers ... trends, demographic and psychographic surveys, media demographic and distribution research , advertising production, client participation and cooperation, and program… more
- MTA (New York, NY)
- …for MTA's business in all areas that utilize technology (Corporate, Customer Facing and Informational, Fare Payment/PCI, Operational Technologies, 3rd Party Managed, ... and manage the necessary actions to ensure optimal performance and reliability. Research & Analysis + Validates and maintains incident response plans and processes… more
- Arrow Financial Corporation (Glens Falls, NY)
- …Formulate and implement strategies and processes to increase efficiencies, improve customer service, and achieve department goals. > Assist and coach team ... other team leads to ensure uninterrupted coverage and timely customer support. > Identify and resolve errors, including ... service for both internal and external customers. > Research data for management reports, audits, SOX Controls, and… more
- Amazon (New York, NY)
- …to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and ... customer experience. In this Data Scientist role you will...- Collaborate with AI/ML scientists, engineers, and architects to research , design, develop, and evaluate modern generative AI algorithms… more
- New York Racing Association (NY)
- …Maintain horsemen's accounts in accordance with policies and procedures. Provide customer service and handle various financial activities for authorized horsemen who ... to date data entry of horsemen information. + Perform research for accounts with returned mail. + Compliance: +...CaseWare or current software provided by NYRA. + Provide customer service and handle various financial activities for authorized… more
- Cengage Group (New York, NY)
- …You will work closely with product owners to identify what parts of the digital customer experience need to be changed, set up A/B tests to identify customer ... response to product changes and measure the business value and customer satisfaction delivered by the digital product. The ideal candidate is an experienced… more
- WMCHealth (Valhalla, NY)
- …stock-outs, and manage purchasing to optimize inventory costs + Patient Care & Customer Service: + Provide exceptional customer service to patients, clinic ... + Opportunities for Growth and Collaboration:Involvement in advanced clinical research , teaching, leadership roles, and expanded responsibilities in other… more
- Sunrise Senior Living (Plainview, NY)
- …each prospect from initial inquiry through the final decision. + Plan each customer interaction. + Maintain a thorough working proficiency of Customer ... + Keep all records current on a computerized lead tracking system. + Build customer focused relationships by advancing the lead through the sales process and gaining… more