- Penske (Reading, PA)
- **Position Summary:** The Manager, Customer Research & Insights serves as an advocate for customer -centric strategy development and decision-making across ... professional work experience * Minimum 5+ years of relevant marketing research / customer insights experience * Advanced primary research methodologist with… more
- University of Pennsylvania (Philadelphia, PA)
- …studies and guarantors in EPIC APM upon department confirmation. * Provide timely customer service to research teams. * Performing additional duties as assigned. ... in EPIC APM upon department confirmation. + Provide timely customer service to research teams. + Performing additional duties as assigned. Qualifications :… more
- Highmark Health (Pittsburgh, PA)
- …on Highmark Health's promise of a remarkable health experience and champions customer -centric innovation through research and design for insurance products and ... research and design is not optional. + Build customer -first thinking into our organization's DNA by collaborating cross-functionally...skills. You'll expand the use and utility of existing research and tools (ie archetypes, Voice of Customer… more
- Wolters Kluwer (Philadelphia, PA)
- …. Four market-centered business units to serve the needs of our diverse customer base. Health Learning, Research and Practice helps clinicians deliver better ... patient outcomes through digital solutions for healthcare education, certification, reference and research in more than 140 countries. Our Ovid research platform… more
- Adecco US, Inc. (East Stroudsburg, PA)
- …outstanding customer service Recognize and follow call flows with scripts Research and review customer inquiries Research information using multiple ... **Must Reside in:** Pennsylvania **Position:** Remote Customer Service Representative **Start Date:** Monday September 29,... research findings and outcomes to customers Manage customer contact while balancing the entry and review of… more
- Wolters Kluwer (Philadelphia, PA)
- …and responsibilities** The Director, LRUS Product Management, GTM, Segment, Market Research is responsible for customer -centric, strategic planning for all ... to ensure product and platform development meets and exceeds customer expections. + Requires customer interaction and...and for new product initiatives. + Supports all market research initiatives internally and externally. + Directs the build… more
- Cardinal Health (Harrisburg, PA)
- Are you driven to deeply understand user needs and uncover complex customer struggles? Are you enthusiastic about research , data analysis, translating insights ... Cardinal Health is looking for a versatile Manager of Research & Insights. As a key member of the...of the Product Experience organization, you will lead the Research & Insights team, guiding the strategy for how… more
- Cardinal Health (Harrisburg, PA)
- …business cases for new products or for product changes based on market and customer research and in conjunction with the Director. Creates Return on Investment ... trainings or mentorship on behalf of the Director. + Provides market and customer research and ensures that relevant customer information or feedback is… more
- TD Bank (Pittsburgh, PA)
- … customer trends; analyzes challenges and identifies areas of opportunity through customer research , focus groups, and external secondary research ; ... developed products and segments + Directs and coordinates market research to determine underlying customer needs - input to development process + Participates in… more
- WESCO (Pittsburgh, PA)
- …such as web metrics/trend analysis and tracking, competitive web site/eCommerce monitoring, customer research , and competitor research . + Support sales ... with a customer -centric focus and commitment to quality. + Strong research and analytical skills, including the ability to spot questionable information or… more