- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager, Research & Customer Experience (CX) will be responsible for research ... **Responsibilities** + Proactively lead NRG in identifying opportunities where market research , customer experience and competitive intelligence can play a… more
- Baylor Scott & White Health (Dallas, TX)
- …be responsible for managing the logistical and administrative aspects of the Customer Research & Testing team, including participant recruitment, scheduling, ... leadership to define an intake, planning, and roadmap process for the Customer Research and Testing team. . Partner with strategists and researchers to plan,… more
- OneMain Financial (Irving, TX)
- …**About the Role** In this role, you'll work closely with teams across UX Research , Customer Insights, and key business units to inform strategic investments and ... it effectively. + Partners with the Consumer Insights team to incorporate existing research into UX planning, ensuring alignment with customer needs and business… more
- TEKsystems (Coppell, TX)
- Description What you will do: * Research commission inquiries via Salesforce for CA/CAN Advisors, BD and Resource Centers - Review, analyze commission cases, and ... commission statements/client analytics for new advisors, as requested * Answer customer calls and resolving issue using multiple resources. Skills Document Review,… more
- Wolters Kluwer (Houston, TX)
- …. Four market-centered business units to serve the needs of our diverse customer base. Health Learning, Research and Practice helps clinicians deliver better ... patient outcomes through digital solutions for healthcare education, certification, reference and research in more than 140 countries. Our Ovid research platform… more
- SCI Shared Resources, LLC (Houston, TX)
- … Experience Strategy & Customer Journey:** + **Build Personas & Conduct Customer Research ** : Develop detailed customer personas and conduct in-depth ... small project teams or managing CX design efforts. + Experience with customer research , CX metrics, and multichannel experience design preferred. **Knowledge,… more
- Baylor Scott & White Health (Dallas, TX)
- …customer sentiment and experience trends. You'll collaborate closely with analytics, customer research , and business stakeholders to ensure insights are ... that can help influence future business roadmaps; this includes conducting secondary research . + Surface trends in customer sentiment, themes and emerging… more
- SAP (Plano, TX)
- …on CX's "right to win" space + Defining data points required for effective customer research + Crafting business benefit messaging for customer proposals ... benefit options for you to choose from. **About SAP Customer Experience (CX)** SAP Customer Experience (CX) helps brands build trusted relationships with their… more
- Realtor (Austin, TX)
- …both internally and externally. ** Customer Insights & Data-Driven Decisions:** Leverage customer research , usage data, and market insights to inform product ... looking for a Director of Product to lead the Customer Experience products, which are used by our core...across leads, branding, and listings. As Director of Product, Customer Experience, you'll be responsible for shaping the vision… more
- SAP (Plano, TX)
- …responsibilities include:** . Align with regional Account Executives (AEs) to identify customer targets . Research targeted customers to surface key initiatives, ... based on customer context . Create individualized customer proposals using SAP's content library and research... customer proposals using SAP's content library and research insights . Deliver completed proposals to sales teams… more