- ABM Industries (Alexandria, VA)
- …marketing materials to create detailed, customized, innovative, and lively proposals. + Research a customer 's existing facility solutions and programs and ... schedule a bid walk of the facility with the prospect. + Include operations teams in strategic & financial planning and execution. + Negotiate contracts, close the deal, and manage the transition to operations to ensure the proposal commitments are delivered.… more
- ISC2 (Richmond, VA)
- …to the member/situation; be timely in follow-up; resourceful in information gathering/ research . * Excellent customer service skills: meeting and exceeding ... expectations; intuitively understand stakeholders; anticipate needs; provide value. * Managing schedules and people with tact, diplomacy and poise * Focused, positive attitude, flexible, and proactive * Strong communication and interpersonal skills. * High… more
- Highmark Health (Richmond, VA)
- …in the planning and implementation of projects and initiatives, conducting research and reporting including recommendations or proposals for action. This internship ... offers a dynamic opportunity to contribute to enhancing our customer experience through both data-driven insights and digital design projects. On a daily basis, the… more
- CARMAX (Richmond, VA)
- …the way your career should be! **ABOUT THIS JOB** The Manager of Customer Experience Strategy supports CarMax's brand experience evolution by helping identify and ... implement improvements to the customer journey. This role contributes to initiatives that enhance...initiatives. **WHAT YOU WILL DO - ESSENTIAL RESPONSIBILITIES** **Strategic Research & Prioritization** + Lead and partner with insights… more
- Everon (Chesapeake, VA)
- …to accounts when necessary. + Work with the branches and Monitoring department to research and resolve customer issues. + Evaluate pending service calls daily ... Account Customers. + Prepare formal correspondence in response to customer 's questions or concerns. + Ensure that all ...relationships with National Account Point of Contacts. + Perform research and client care calls to National Account holders.… more
- Amazon (Arlington, VA)
- …of leads and opportunities to committed revenue contracts. They will conduct research to understand customer requirements for each vertical, create and ... value propositions by sub-vertical, and use data driven strategies to obtain customer alignment. The service deliver leader will validate customer requirements,… more
- Capital One (Mclean, VA)
- Sr Director, Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Vienna, VA)
- …banking professionals and help inspire your teammates as they inspire you. + You'll research and answer customer inquiries with the intent of enhancing ... operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer … more
- Pentax Medical (Blacksburg, VA)
- …manager) + Partner with the commercial team to identify business issues and research objectives + Conduct / oversee customer and marketing analytics providing ... of actionable insights surfaced from both existing and primary research + Serve as the primary point of contact...analysis of results + Marketing lead for all external research and internal performance analytics reports + Challenge the… more
- Sciolex Corporation (Chantilly, VA)
- …+ + Work independently as well as within a team + Proactively coordinate, research , and evaluate customer proposed needs + Facilitate Technical Exchange Meetings ... all levels of Systems Engineers to join our government customer in Chantilly, VA. Our Systems Engineers are responsible...the SIGINT, GEOINT, and COMM domains. Technical focus on customer systems and domain expertise in Ground, SIGINT or… more
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