- The County of Los Angeles (Los Angeles, CA)
- …viable career pathways for workers experiencing barriers to employment. + Directs research and studies to determine the effectiveness and need for modifications in ... engagement. + Develops measures and metrics to be tracked via the Customer Service Relationship Management system for overall reliable evaluation of the Business… more
- Abbott (Alameda, CA)
- …and marketing / commercial efforts. This individual will gather and leverage customer , market, and competitive data on industry trends globally to develop an ... teams to provide competitive insights based on primary and/or secondary research and analytics. + Understands the marketplace, competitor dynamics and ensures… more
- Nutanix (San Jose, CA)
- …you will be the go-to expert for cloud infrastructure, you will turn customer feedback, market research and competitive insights into differentiated content. You ... worldwide sales teams meet in achieving revenue goals. + Experience with speaking at customer , partner, and analyst conferences as a SME. Excellent written and… more
- SHI (Sacramento, CA)
- …collaborate with team members, tailor solutions to their unique needs, and drive customer satisfaction results. + Research : Can take ownership of extensive ... (MDIG) is centered on pre-sales consultative guidance, emphasizing added value, a customer first approach, and discovery of service and sales opportunities across… more
- City and County of San Francisco (San Francisco, CA)
- …phone calls, and supervisor quality assurance forms to ensure quality of customer service. + Determines training needs, develops and evaluates training courses, and ... replacement request process. + Provides coaching and support in handling challenging customer calls. + Develops and issues call scripts, standard responses, and… more
- Microsoft Corporation (San Francisco, CA)
- …on leading marketing efforts to inform product strategy through deep competitor research , customer insights, product decisions, shaping the landscape of how ... customer -facing teams. + Participate in executive briefings, customer engagements, and analyst interactions. **Qualifications** **Required/minimum… more
- Kelly Services (San Diego, CA)
- …matter expert for all services offered by the company. The Client Support Analyst must be customer service driven, professional, and have strong cognitive ... and hospitals. The general duties as a Client Support Analyst include interacting with clients via e-mail and over...skills. ESSENTIAL JOB FUNCTIONS * Investigate and research problems thereby ensuring proper corrective action is taken… more
- Chenega Corporation (San Diego, CA)
- …to the successful development of training programs and curricula in support of customer and program objectives as a subject matter expert (SME) for the Aviation ... the conduct of task analysis workshops. + Support the Instructional Systems Analyst in determining the most appropriate courseware presentation and media for the… more
- The County of Los Angeles (Los Angeles, CA)
- …instruction on the proper use of library technology and resources. May research grant programs, write funding applications and assist in coordinating activities of ... library policies and procedures to staff and customers; analyzes customer needs to deliver responsive services; serves as a...attaching to your application or sending to the exam analyst . ** For a full description of LA County's… more
- City of Tracy (Tracy, CA)
- …analysis, and report preparation. + Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City ... plant or drinking water operations based on results of laboratory analyses. + Research , analyze, and summarize data, and prepare and present accurate and reliable… more