- IBM (Austin, TX)
- …prioritize and diagnose problems to resolution . * Communicates action plans to the customer or IBM representative as appropriate. * Check in code and deliver ... source identification skills. * Communicate action plans to the customer or IBM representative as appropriate. *...support teams and service units to provide seamless problem resolution that lead to delightful client perceptions,… more
- IBM (Austin, TX)
- …prioritize and diagnose problems to resolution . . Communicates action plans to the customer or IBM representative as appropriate. . Check in code and deliver ... problem determination/problem source identification skills. Communicate action plans to the customer or IBM representative as appropriate. Review diagnostic… more
- Grifols Shared Services North America, Inc (Dallas, TX)
- …client's needs for those without a contract and communicates to respective Sales Representative for potential lead to establish new contract + Independently ... calls that fall outside of predetermined parameters to ensure proper resolution and documentation of customer complaint + Escalates customer needs outside of… more
- Entergy (The Woodlands, TX)
- …Identify, manage and mitigate risks to ensure the success of the projects. Lead resolution of technical, specification, and contract issues with EPC, suppliers ... Customer and Entergy standards, specifications and expectations. + Serve as customer -facing representative of Entergy Power Through team for both business… more
- Transdev (Austin, TX)
- …to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Public/ Customer facing management and leadership of ... to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Assist team members with payroll, interpersonal issues, and… more
- Powell Industries, Inc. (Houston, TX)
- …contractual objectives change which may include providing contingency plans and problem resolution reports to ensure customer satisfaction; Acting as the primary ... sources of change. Serves as focal point for all communications between the customer and Powell. Leads problem resolution activities throughout the lifecycle of… more
- The Boeing Company (San Antonio, TX)
- …Agency (DCMA), Government Ground Representative (GGR), and Government Flight Representative (GFR) to understand customer concerns and implement plans to ... **Position Responsibilities:** + Reviews proposals, contracts, regulatory, program and customer requirements ensuring early quality involvement in program development.… more
- CACI International (San Antonio, TX)
- …is seeking a Senior Network Engineer to support an Intelligence Community customer 's diverse network infrastructure, including CAN, LAN, CORE, and WAN network. The ... maintaining complex IT networks, encompassing daily operations, monitoring, and problem resolution for all network architecture and devices. The successful candidate… more
- M. C. Dean (Temple, TX)
- …and participate in Design reviews. + Maintain ongoing interface with client/client representative for issue resolution , reporting, improvements and audits. + ... Maintain ongoing interface with subcontractor representative for issue resolution , reporting, improvements and audits. + Facilitate and coordinate inspections… more
- M. C. Dean (Fort Worth, TX)
- …and participate in Design reviews. + Maintain ongoing interface with client/client representative for issue resolution , reporting, improvements and audits. + ... Maintain ongoing interface with subcontractor representative for issue resolution , reporting, improvements and audits. + Facilitate and coordinate inspections… more