- PNC (Pittsburgh, PA)
- …field on a regular basis. Some responsibilities may be performed remotely, at manager 's discretion. In this role you will assist in the management and development ... of PNC's recovery and resolution plans. This includes partnering with internal resources to...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Sharecare (Harrisburg, PA)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of ... support and management of the team. In addition, the Customer Service Manager is responsible for metric...answered within the established Service Level Agreements. + **Complaint Resolution ** **: Handle escalated customer complaints or… more
- Dodge Construction Network (Harrisburg, PA)
- Customer Success Manager Location: Remote, United States **Description** TheCustomer Success Manageris a key member of our Go to Market organization responsible ... for prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic account plans forcustomer, focusing on… more
- System One (Pittsburgh, PA)
- …services and facilitate active communication and problem resolution . The Account Manager is the business interface for the Customer internally, driving ... Customer Success Associate Account Manager Location: Remote Type: Freelance / Project-based Department: Customer Success Mission: The Customer Success &… more
- PPL Corporation (Allentown, PA)
- …build and maintain strong, diverse communities today. Overview The **Associate Project Manager ** position is the single point of accountability for small to routine ... sought by the Project Leader for complicated projects. The **Project and Contract Manager ** position is the single point of accountability for large PPL Electric… more
- Comcast (Philadelphia, PA)
- …one of the fastest growing providers of Ethernet services. **Job Summary** The Customer Support Manager , Carrier Services is responsible for development and ... procedures, and performance standards for the Carrier Services department. The Customer Support Manager drives operational excellence, enhances customer… more
- PPL Corporation (Allentown, PA)
- …Regularly ranking among the country's best utility companies for reliability and customer satisfaction, PPL Electric has won numerous awards, including 30 JD Power ... that support education, sustainability, and wellbeing. Overview The **Associate Project Manager ** is the single point of accountability for small to routine… more
- Cleo (Harrisburg, PA)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of interactions ... are accurately recorded and follow-ups are scheduled. + Oversee the customer lifecycle, from launch to renewal, to ensure a seamless and optimal customer … more
- General Motors (Harrisburg, PA)
- …which help build trust with our field partners, dealers and end customers. The Customer Resource Manager has a passion for delivering exceptional customer ... may be eligible for relocation benefits._ **The Role** The Customer Experience Team within Customer Care and...issues, managing each case from initial contact through to resolution to ensure a positive outcome. + Utilize superior… more
- Confluent (Harrisburg, PA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...+ Proactively identify issues/risks and escalate internally for prompt resolution + Act as a trusted advisor to develop… more