- Sharecare (Harrisburg, PA)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of ... support and management of the team. In addition, the Customer Service Manager is responsible for metric...answered within the established Service Level Agreements. + **Complaint Resolution ** **: Handle escalated customer complaints or… more
- Dodge Construction Network (Harrisburg, PA)
- Customer Success Manager Location: Remote, United States, United States **Description** TheCustomer Success Manageris a key member of our Go to Market ... for prompt resolution and product improvements - wholly own the customer experience + Develop and execute strategic account plans forcustomer, focusing on… more
- System One (Pittsburgh, PA)
- …services and facilitate active communication and problem resolution . The Account Manager is the business interface for the Customer internally, driving ... Customer Success Associate Account Manager Location: Remote Type: Freelance / Project-based Department: Customer Success Mission: The Customer Success &… more
- GE Vernova (PA)
- …policy objectives. **Job Description** **Roles and Responsibilities** What you'll do: As the Customer Portfolio Manager , you will: + Serve as our dedicated ... ) / While Planning/ Coordinating activities typically to fulfill the customer contractual obligation, order or need according to financial/commercial parameters and… more
- Confluent (Harrisburg, PA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...+ Proactively identify issues/risks and escalate internally for prompt resolution + Act as a trusted advisor to develop… more
- PPL Corporation (Allentown, PA)
- …typically be sought by the Project Leader for complicated projects. The **Project Manager ** position is the single point of accountability for large PPL capital ... in contracting decisions. Identify contract obligations on PPL, develop dispute resolution processes and options, and assist in contract final closure. ix.… more
- TD Bank (Montgomeryville, PA)
- …requirements are met + Supports and coaches frontline colleagues on effective customer complaint resolution + Assists with maintaining a professional and ... + Coaches to ensure customer issues are handled appropriately through customer problem resolution guidelines and personally participates in the negotiation… more
- Omnicell (Pittsburgh, PA)
- …a real impact for customers? At Omnicell, we're looking for a **Critical Account Manager (CAM)** to join our ** Customer Experience Strategy** team. In this ... customer experience at Omnicell. **What You'll Do** **Purpose:** Lead the resolution of our highest-priority customer issues while driving long-term… more
- PPL Corporation (Allentown, PA)
- …Regularly ranking among the country's best utility companies for reliability and customer satisfaction, PPL Electric has won numerous awards, including 30 JD Power ... in organizations that support education, sustainability, and wellbeing. Overview **Sr Project Manager :** The Senior Project Manager position is the single point… more
- Penn Medicine (Philadelphia, PA)
- …work? Summary: The HUP Pavilion 11 Center SICU is looking for an Assistant Nurse Manager to join the team! The 11 Center Surgical Intensive Care Unit is recognized ... all over the world who are seeking specialty surgical services. + The Assistant Nurse Manager functions as the off shift extension of the unit manager and is… more