- US Foods (Allentown, PA)
- …through training on policy & procedures, education by assisting in problem resolution when required and leading by example. Creates a cohesive organization by ... for individual trucks to ensure weight restrictions are met and special customer requests are accommodated. Monitors a variety of operational data, including… more
- CVS Health (Harrisburg, PA)
- …partners, serving as the main point of contact for issue resolution . + Helps establish and implement function-specific strategies, solutions, and initiatives ... in client service processes, systems, and workflows to enhance efficiency and customer satisfaction. + Coaches a team of Dual Entry Analysts, providing leadership,… more
- Cardinal Health (Harrisburg, PA)
- …to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions ... management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus… more
- Datavant (Harrisburg, PA)
- …to auditing functions as assigned. The individual will provide superior customer experience by educating internally and externally on opportunities for improvement ... + Expert knowledge of Risk Adjustment . + Research and problem resolution skills. + Exceptional interpersonal relationship skills. + Must possess strong managerial,… more
- Wolters Kluwer (Harrisburg, PA)
- …and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement improvements. + Conduct in-depth analysis of client ... Deep understanding of sales methodologies and practices. + Complex Issue Resolution : Proficiency in addressing and resolving intricate client issues. _Applicants may… more
- Comcast (Philadelphia, PA)
- …**Core Responsibilities** + Works closely with payroll training, assisting with resolution of payroll problems and developing ways to improve the payroll ... for how you do your job. + Own the customer experience - think and act in ways that...a way of working that brings more employee and customer feedback into the company - by joining huddles,… more
- WESCO (Pittsburgh, PA)
- …issues, including process, training, or technical and system to facilitate quicker resolution with user and information technology. + Works with acquisitions and ... required, 5 years preferred. + 3 years of credit, including analysis of customer financial data and third-party credit agency information, and collection required, 5… more
- JPMorgan Chase (Philadelphia, PA)
- …consumers, providers, and payers for every healthcare payment transaction. The Customer Success Manager requires a self-motivated, problem-solving healthcare ... be challenged in a fast paced, team-oriented environment. The Customer Success Manager is responsible for helping...communication, and ensuring the issue is brought to full resolution . + Collaborate with customer stakeholders on… more
- Cardinal Health (Harrisburg, PA)
- …healthcare provider offices, SPs, and customers, striving for one-call resolution **Qualifications:** + 2-4 years of industry experience with patient-facing ... or high touch customer interaction experience preferred + Fluency in Spanish required + Previous Hub or Patient Support Service experience preferred + High School… more
- Philips (New Kensington, PA)
- …and multi-site structures, ensuring program cohesion, risk management, and issue resolution through robust tracking and reporting mechanisms. + Ensure regulatory ... team members, manage key KPIs, support business continuity, and resolve product or customer issues effectively. **You're the right fit if:** + You have a minimum… more