- CVS Health (Harrisburg, PA)
- …complex of NPB clients and internal business partners leading to the achievement of customer satisfaction. Serve as the primary point of contact for the client to ... provide product training, resolve escalated customer service issues, streamline business operations and provide technical support **Position Summary** **_Candidate… more
- Bank of America (Scranton, PA)
- …Responsible for reading, analyzing and/or determining the appropriate handling and resolution of client requests. Will work with internal and external business ... partners/clients to provide resolution to inquiries, issues, and/or technical support. Candidate will...and verbal communications. + Ability to analyze and resolve customer inquiries. + Previous positions must have included solid… more
- Textron (PA)
- …maintenance compliance and airworthiness\. They will also work closely with the Manager , ProOwnership Operations to ensure customer requests are fulfilled to ... meet the highest level of customer satisfaction with the ownership experience\. **JOB RESPONSIBILITIES:** I\.Enhances...willingness to explore all avenues on the path to resolution \. V\.Performs preflight and post flight inspections to evaluate… more
- EMCOR Group (Chester, PA)
- …to Customer Satisfaction reports completed by client. Ensure appropriate resolution to problems identified during facility inspections. Cultivate and maintain a ... Regional Coordinator **Job Summary:** The Regional Coordinator will support the Regional Manager and the Facility Managers, overseeing a dedicated region of the… more
- Broadcom (Pittsburgh, PA)
- …Obtain advice on possibly providing an existing fix - Allow SE to create a resolution and provide to the customer - Handle multiple cases efficiently and provide ... analyze the documentation when it is sent by the customer - Upload the logs, dumps, and other documentation...colleagues or SE to prevent issue aging before a resolution is found - Follow documented guidelines for case… more
- GovCIO (Harrisburg, PA)
- …activities that are vital to the operation and support of Veteran Affairs. + Resolution of help desk tickets received from the end users. + Interacting with end ... training session planning and coordination. + Work directly with the Project Manager , developers, Office of Information & Technology, and other government staff to… more
- Penske (Reading, PA)
- …with internal and external partners on system integration issues to ensure timely resolution . * Collaborate with manager to create and enhance audit processes ... (DC) plans across multiple business units and locations. Reporting to the Manager of Retirement Benefits, the ideal candidate will bring an understanding of… more
- Saint-Gobain (Malvern, PA)
- …internal customers of the Shared Service Center ("SSC") as governed by the customer Master Service Agreement ("MSA") and Statement of Work ("SOW").- This role will ... Provide inputs and recommendations for process and technology issue resolution . + Work with the Service Provider and SG...testing of system changes to workflow tools. + Assist Manager with coordinating SSC actions on a monthly basis… more
- ENFRA (Kersey, PA)
- …and accurate buy out of scopes of work. + Works with the Project Manager (s) and Superintendent(s) on Schedule development of the project(s) with a detailed plan and ... + Actively monitors and manages the status and timeliness resolution of Change Management on the project(s). + Actively...with the project team(s). + Works with the Project Manager (s) to ensure and verify accurate financial forecasting. +… more
- PNC (Pittsburgh, PA)
- …a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC will not provide sponsorship for employment visas or participate ... to maintain a stable production environment. * Incident detection, resolution and/or escalation. Analyze and identify root cause of...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more