- Santander US (Shrewsbury, PA)
- …business clients. This role involves maximizing cross-sales opportunities through effective customer profiling, with the ultimate goal of cultivating interest in ... various consumer and business banking products. You deliver an exceptional customer experience through engagement of customers in the branch, over the phone, and… more
- Omnicell (Philadelphia, PA)
- …+ Maintain a high level of communication with the pharmacy operations manager and customer to ensure proactive, solution-oriented problem identification and ... resolution . + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer -focused support emphasizing… more
- Omnicell (Allentown, PA)
- …+ Maintain a high level of communication with the pharmacy operations manager and customer to ensure proactive, solution-oriented problem identification and ... an Automation Pharmacy Technician, you'll be onsite at a customer location, bringing your expertise in Omnicell's automation technology... resolution . + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to… more
- Stanley Black and Decker (Allentown, PA)
- …concerns o Correct safety concerns within scope of authority or escalate to manager , while continuing to remain involved through resolution o Initiate incident ... providing teams with direction, priorities, focus and boundaries. Works closely with Manager and HR to maintain consistency and fairness in administration of company… more
- Banfield Pet Hospital (Philadelphia, PA)
- …and profitability of the hospital. This position will work with the Practice Manager and/or Chief of Staff (COS) to help ensure effective communication with clients, ... % leadership duties ( prim arily when the Practice Manager and /or Chief of Staff are not present)...Confer with field leadership and a ssist with client resolution decisions, invoice adjustments and client experience exceptions .… more
- The Cigna Group (Philadelphia, PA)
- …with data warehouses like Databricks or Snowflake + Strong understanding of customer data architecture, identity resolution , and real-time personalization + ... This role is not a Developer/Engineer, and it's not an Adobe Experience Manager (AEM) Architect. The candidate needs to have proven enterprise experience with the… more
- SAP (Newtown Square, PA)
- …a (sub-)project lead or team lead for a service delivery. Supports line manager (s) in people development tasks. Delivers customer workshops and trainings. ... **Requisition ID: 427116** **Work Area: Customer Service and Support** **Expected Travel: 0 -...to the portfolio. Supports in solution testing and issue resolution . Can mentor technology consultants. Leverage the capabilities of… more
- Highmark Health (Harrisburg, PA)
- …root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, ... and resolution of risks, defects and issues. Analyzes market trends...(which are cross functional, with potential regulatory risk exposure, customer service & financial impacts ). Acts as face… more
- Geisinger (Danville, PA)
- …functions, hospital and professional secondary collections, Accounts Receivable resolution , adjustments, credit balance resolution , revenue enhancement ... follow-up, cash flow, cash application, revenue enhancement, organizational profitability, customer service, accounts receivable results and revenue management service… more
- Aveanna Healthcare (Pittsburgh, PA)
- …patients for day-to-day management to the Clinical Supervisor and the Clinical Manager (if applicable). Maintain open lines of communication with patients, families, ... caregivers and complete follow-up documentation as needed. Promote positive customer satisfaction within the internal and external teams. Requirements Diploma,… more