- CyrusOne (Houston, TX)
- The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our ... in collaboration with engineering and technical teams, ensuring timely communication and resolution for the customer . + Performance Monitoring & Reporting:… more
- Cornerstone onDemand (Houston, TX)
- **About the Role:** As a Senior Customer Support Manager , you will lead a high-performing team responsible for delivering "white-glove," proactive support ... Partner with product, engineering, account management, and sales teams to drive successful customer outcomes, fast-track issue resolution , and relay customer … more
- UTMB Health (Galveston, TX)
- Maintenance Customer Service Manager - Galveston National Laboratory (GNL) **Galveston, Texas, United States** Engineering, Crafts, Trades & Labor UTMB Health ... months. Assignment in healthcare facilities requires a Certified Healthcare Facility Manager (CHFM). Acceptance of other facility management certifications in lieu… more
- Entergy (Huntsville, TX)
- **Job Title:** Customer Service Manager I - II **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Texas, Inc.-GTX This posting may be used to fill ... Conroe, TX. This position can be filled as a Customer Service Manager I - Customer...governmental, business and community constituents, managing local media, complaint/issue resolution and overall responsibility for improving customer … more
- Capital One (Plano, TX)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... While working within the Compliance Management Program framework, the Senior Manager is responsible for delivering quality results, providing compliance advice to… more
- Oracle (Austin, TX)
- **Job Description** The Customer Success Manager (CSM) plays a critical role in ensuring clients achieve meaningful business outcomes through the effective ... to ensure smooth transitions, clear governance, and risk/issue mitigation throughout the customer journey. + Orchestrate issue escalation and resolution by… more
- ADP (El Paso, TX)
- …directly with the client or advisor and internal teams to oversee and bring resolution to complex client issues. In this position the KAE will ensure the delivery ... client visits and strengthen client relationships. Works with assigned Client Service Manager and/or Relationship Manager to effectively maintain, build and… more
- Intuit (Austin, TX)
- **Overview** Join the Intuit Customer Success team as a Senior Manager of Service Delivery in the Expert Network team. We're looking to grow our team of talented ... Promoter Score) and interaction KPIs (ASA, TR, AHT, Occupancy, Utilization, Resolution , etc.). + Customer focused and desire to understand and help design and… more
- Celestica (Houston, TX)
- …- from the drawing board to full-scale production and after-market services. The Customer Program Manager position acts as the primary interface to the ... Processes set up , Communications Mgmt.and performance reporting and planning. The program manager is key team leader for the customer account and coordinates… more
- Enverus (Houston, TX)
- Customer Success Manager - Power and Renewables Why YOU Want This Job At Enverus, we're committed to empowering the global quality of life by helping our ... part of creating a brighter, more sustainable tomorrow. The Customer Success Manager will champion the ...Proactive organization and follow-up with individuals accountable for problem resolution is expected, as is, escalation to senior members… more