- Saia, Inc (Grand Prairie, TX)
- …and providing feedback to improve customer interactions. + Tracks key customer service metrics, including call resolution time, customer satisfaction ... and it's exactly what _going further_ is all about. **Position Summary** Manages customer service operations within a geographic region. Ensures high levels of … more
- Comcast (Dallas, TX)
- …an emphasis on driving increased sales and revenue over telephone, while enhancing customer satisfaction through regular contact and problem resolution . Works on ... in their efforts to retain and grow our existing customer base. Act as a business partner to existing...the proposed solution and new sales opportunities. + Develop customer relationships through regular customer contact via… more
- ADP (El Paso, TX)
- **ADP is hiring a 401(k) Client Service Manager .** Manages the day to day activities of a 401(K) client services team to ensure delivery of optimal service. ... concerns.(MEP) + Provides assistance to the 401(k) Plan Specialist regarding client problem resolution in the technical - compliance features of the 401(k) Plan. +… more
- Ethos Veterinary Health (Austin, TX)
- Veterinary Client Experience Manager Join Our Growing Team at Austin Veterinary Emergency and Specialty Center! Are you passionate about delivering exceptional ... Veterinary Emergency & Specialty (AVES) is looking for an inspiring and service-driven Manager of Client Experience to join our Leadership Team. In this pivotal… more
- Vestis Services (Houston, TX)
- …directed by General Manager + Manages day to day activities of Customer Service Program(s) for Service Department + Ensures District Managers visit all required ... Center (MC) Service results, including but not limited to, Customer Retention, Growth, Loss and Ruin, Piece Budget, Safety,...and coordinate TIG opportunity and TIG days between Sales Manager , Account Executives, District Manager (DM) and… more
- Prysmian Group (Marshall, TX)
- **Human Resources Manager - Marshall, TX** _Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures ... Reporting to the Regional Human Resource Business Partner, the **Human Resources Manager ** is a strategic, hands-on leader responsible for all HR functions at… more
- Houston Methodist (Houston, TX)
- …silos and ensuring seamless IT services to customers with a focus on meeting the customer where they are. The manager will coordinate all aspects of IT service ... position is responsible for managing a team that provides customer -facing support for applications, services and hardware for a...to ensure a clear understanding of business needs. The manager is responsible for monitoring user issue resolution… more
- Omnicell (Austin, TX)
- …a real impact for customers? At Omnicell, we're looking for a **Critical Account Manager (CAM)** to join our ** Customer Experience Strategy** team. In this ... customer experience at Omnicell. **What You'll Do** **Purpose:** Lead the resolution of our highest-priority customer issues while driving long-term… more
- CVS Health (Gun Barrel City, TX)
- …At Work behaviors, and setting the bar for their pharmacy team.As a Pharmacy Manager , you will lead and develop a pharmacy teamthat provides exceptional patient care ... team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking… more
- MongoDB (Austin, TX)
- …+ Manage a portfolio of high-impact, long-running escalations, driving them to resolution + Map customer stakeholders, set and reset expectations, and ... Collaborate with Engineering and Field leadership to secure resources and drive issue resolution + Organize and lead internal and customer calls, ensuring… more