- ServiceNow, Inc. (Austin, TX)
- …a timely response and resolution . + Act as an escalation point for customer impacting business critical issues. **To be successful in this role, we need someone ... Management (SAM) Services team and play a critical role in delivering world-class customer satisfaction, as SAMs help ServiceNow change the way people work. The SAM… more
- Molina Healthcare (Fort Worth, TX)
- …as focal point of escalation for vendor issues and disputes, and drives issues to resolution + Makes needed decisions to ensure the successful resolution of all ... ability to successfully interact with all levels of management + Exhibit excellent customer service skills and attention to detail. + Ability to problem solve and… more
- Quanta Services (Hockley, TX)
- …monitor service KPIs and implement continuous improvement initiatives. + Handle escalated customer issues and ensure resolution aligns with company standards. + ... Overview We are seeking a proactive and detail-orientedOperations Managerto lead our customer service and data entry teams, managing Right of Way (ROW) permitting… more
- Mass Markets (Killeen, TX)
- …understanding of call center tools, KPIs, and SLA management. + Effective conflict resolution skills for both customer and employee issues. + Strong ... supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and manage… more
- Walmart (Sachse, TX)
- …Models, enforces, and provides direction and guidance to Associates on proper Customer /Member service approaches and techniques to ensure Customer /Member needs, ... consulting with and educating Members/Customers, selecting products based on Member/ Customer needs, obtaining measurements, verifying prescriptions, maintaining confidential information,… more
- Papa John's International (Beaumont, TX)
- …tasks - Making Pizzas and other products - Customers Service - Orders/ Resolution /etc. - Hiring and Training Employee Associates - Delivering orders when necessary ... and customers **Perfect career choice coming from Retail & Customer Service Associate positions. Restaurant Crew Leaders and Cashier...looking for "better" people to fill our Assistant General Manager positions. WE TRAIN!** + **Must have a valid… more
- Coinbase (Austin, TX)
- …alignment. Attendance is expected and fully supported. This role is for the Senior Manager , Head of KYC as part of the Financial Crimes Compliance Services (FCCS) ... on enterprise-wide strategic solutions * Oversight of KYC issue management and resolution , inclusive of advisory on corrective actions and systemic enhancements *… more
- USAA (Plano, TX)
- …**The Opportunity** Seeking a highly organized and detail-oriented Owned Channels Marketing Manager Senior for our Marketing Operations team. This role sits at the ... that marketing campaigns meet internal standards, risk and compliance requirements and customer expectations. You will serve as a bridge between cross functional… more
- RTX Corporation (Mckinney, TX)
- …Come and discover an exciting opportunity at Collins Aerospace as a ** Manager of Integrated Program Scheduling** . This position is an individual contributor ... ethical standards, with a focus on compliance and effective resolution of issues + Travel up to 10% **Qualifications...your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow.… more
- Brink's (Coppell, TX)
- …equal opportunity to participate and grow. Job Description The Technical Program Manager will oversee the strategic management of large-scale Global IT Application ... architectural and technical decisions in multi-system environments. + Oversee resolution of integration challenges and system performance issues, especially across… more