- Oracle (Austin, TX)
- …troubleshooting. + Metrics & risk management: track KPIs, dependencies, and risk; drive resolution and ensure delivery milestones are met on time and within scope. + ... updates and leading workshops. + Metrics-driven mindset, balancing delivery, customer satisfaction, and operational outcomes. Disclaimer: **Certain US customer… more
- Amazon (Austin, TX)
- …and maintain service/ product roadmaps aligned with business objectives and customer needs * Lead and collaborate with cross-functional teams in transformation ... issues arise, the team serves as a rapid response safety net, ensuring timely resolution . Basic Qualifications - Bachelor's degree - 10+ years of end to end product… more
- Health Care Service Corporation (Richardson, TX)
- …responsibility. Driving the use of analytics to improve service, availability, and customer interactions; driving incident resolution and issues escalated by ... * Experience in of ITIL v3 framework * Experience in ITSM systems. * Customer service oriented. * Adaptability and ability to introduce / manage change. * Drive… more
- NTT America, Inc. (Austin, TX)
- …as a whole. This is a seasoned people management role that ensures excellent customer service and experience, as well as sound operational practices. The NOC is the ... on assigned projects to ensure and enhance the NOC's capabilities. + Ensures customer service quality and experience are maintained to the highest standard. +… more
- Datavant (Austin, TX)
- …to auditing functions as assigned. The individual will provide superior customer experience by educating internally and externally on opportunities for improvement ... + Expert knowledge of Risk Adjustment . + Research and problem resolution skills. + Exceptional interpersonal relationship skills. + Must possess strong managerial,… more
- Charles Schwab (Southlake, TX)
- …user experience. While executing this goal we strive to maintain excellent customer support and deliver on sustaining engineering objectives. Fueled by a diverse ... GIT repositories for code management. Strong analytical, communication and problem resolution skills **Other Focus Areas:** Team Collaboration: Partner with Product… more
- Dairy Farmers of America (Winnsboro, TX)
- …procedures. Develop and maintain effective working relationships and provide excellent customer service when addressing employee and leadership team questions and ... this data + Able to exercise sound judgment, coaching, influencing, and conflict resolution skills + Able to handle challenging or conflict situations with tact and… more
- American Airlines (Dallas, TX)
- …this job** This job is a member of the Inflight Team within the Customer Experience Division. Responsible for the Inflight Operations Support group in IOC and ... operational and safety-related reports, partnering with multiple departments for resolution and continuous improvement across catering, cabin appearance, aircraft… more
- Oracle (Austin, TX)
- …and greenfield opportunities + Identify design risks, escalate issues, and help drive resolution in coordination with senior design leads + Provide QA/QC on design ... accreditation or familiarity with sustainable design practices Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable… more
- Bechtel Corporation (Houston, TX)
- …synthetic materials; and data center markets. M&T strives to exceed our customer objectives through utilizing our agility, innovative technologies, and world class ... and coordinating constructability reviews. + Technical Problem-Solving & Issue Resolution - Identifies and investigates construction engineering challenges-such as… more