- Caterpillar, Inc. (Irving, TX)
- …Irving, Texas 75039. Monitor overall performance of assigned digital products and handle customer issues through resolution . As part of the Cat Digital ... Provide integrations technical support including but not limited to service level manager for the managed service providing application support to ensure meeting… more
- Honeywell (Houston, TX)
- …Communication of case status . "First contact solve" - increased level of customer self-serve and 'first engagement' resolution rates. Measured by Case ... Support Group in Honeywell Connected Industrial (HCI) is responsible for supporting the customer base worldwide. The primary purpose of this position is to deliver… more
- CVS Health (Pflugerville, TX)
- …of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed + Remaining flexible ... for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you...prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for… more
- IQVIA (Dallas, TX)
- …and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager , and/or a leadership role in a specific CDM task ... plan to re-organize and drive change (possibly across a customer account) + Ensure timely follow-up and resolution...orders to completion. + Participate in pricing discussions across customer account. + Serve as Project Manager … more
- Ensono (Houston, TX)
- …teams. + Research reported issues to determine cause and best circumvention and/or resolution , enlisting resources from other teams and customer , as required to ... to implement circumvention/ resolution and verify results. + Communicate to both customer and management the status of issues at intervals during resolution … more
- HCA Healthcare (El Paso, TX)
- …areas predominately post initial/final coding. You will also perform the alert/edit resolution activities in the applicable systems. The alerts/edits shall be worked ... or must be rerouted to another responsible party for research/ resolution + Escalates alert/edit resolution issues as...coding revisions to the applicable party (eg, CIS, lead, manager , international log) + Completes MOCK abstracts as necessary… more
- Houston Methodist (Houston, TX)
- …well as implementing process improvements for increasing patient and customer satisfaction, actively participating in the department's quality/ performance ... follow through as well as correct problems with the customer (patients, staff, and visitors). This position is assigned...Holds accountability for operation in the absence of the Manager or Team Leader. Assists in projects, training, and… more
- Kratos Defense & Security Solutions, Inc. (Arlington, TX)
- …resolved at the IPT level and works with the Chief Engineer and Program + Manager to determine and implement a resolution . + Provides guidance to the engineering ... Project Engineer is: the design authority; the external and internal customer technical representative; responsible for defining the technical approach, resource… more
- Methodist Health System (Dallas, TX)
- …positive attitude. Highly self-motivated, directed, and change-oriented. Very strong customer orientation. Ability to analyze highly complex systems and workflows. ... to the Team Lead, Director, or VP promptly with resolution or recommendations. Ability to identify and recommend solutions...the application team in conjunction with the SHI, TL, Manager , Director, and VP. Duty 10: Assesses, plans, designs,… more
- McDermott (Houston, TX)
- …procedures, systems, and requirements + Act as a liaison between the Customer and Project Engineering Manager and Engineering Team, including third-party ... by the contract + Monitor their approvals with the Customer + Coordinate with the Project Quality Manager...Customer and project meetings and to facilitate the resolution of Engineering interface issues, including traveling to other… more