- HUB International (Dallas, TX)
- …representative or with employees of client as needed. Interaction may include immediate resolution or escalated to an Account Manager or Account Executive for ... insurance needs. We are a company dedicated to superior customer service with employees committed to adding value to...to every client activity. **Purpose of Position:** Support Account Manager (s) and Account Executives in the capacity of a… more
- GE HealthCare (Houston, TX)
- …guided. * Maintain daily communications with customers as directed, to ensure resolution and proper follow-up, leading to customer satisfaction. As instructed, ... be the face of our life-changing products, you'll drive customer satisfaction through excellent service and you'll help healthcare...May assist more experienced technicians on progressive repairs and resolution . Work as a member of local team to… more
- Omnicell (Dallas, TX)
- …helpdesk. + Maintain a high level of communication with pharmacy operations manager and customer , to ensure proactive, solution-oriented problem identification ... and resolution . + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to provide customer -focused support emphasizing… more
- Medtronic (San Antonio, TX)
- …Reports necessary complaints and partners with Clinical Manager /NRC to ensure full resolution * Files weekly site visit and customer contact reports for ... with the Enabling Technologies Region Manager and Clinical Manager to prioritize customer technical support and service expectation goals. * Provide input on… more
- Cardinal Health (Austin, TX)
- …responsible for the corporate office relationship with aggregate group Acute IDN(s) under a customer success Manager . This individual is a customer driven, ... for a Supervisor Account Management. As a member of the Account Management Customer Success Team, the Supervisor is an experienced health system advisor, master… more
- Medtronic (Houston, TX)
- …Provide appropriate follow-up communications with internal and external customers to ensure resolution and proper follow-up, leading to customer satisfaction + ... Key measures of success include uptime management, internal and external customer satisfaction and functional objectives as well as Service specific goals… more
- AbbVie (Austin, TX)
- …referral to websites or other appropriate resources + Display a positive attitude and customer focus, provide timely resolution for all customer issues, ... basis in order to foster growth of an expanding customer base through positive customer interactions and...that drive demand + Effective and timely communication with Manager + Follow established escalation pathways required for issue… more
- IBM (Austin, TX)
- …clients. In addition, the Delivery Project Executive controls costs, manages the customer relationship and reports on all contracted commitments within IBM and ... over problems), Outcome Focused (testing the status quo and using a customer -centered and nimble approach), and Courageous (thinking independently, taking risks, and… more
- Textron (Houston, TX)
- …maintenance compliance and airworthiness\. They will also work closely with the Manager , ProOwnership Operations to ensure customer requests are fulfilled to ... meet the highest level of customer satisfaction with the ownership experience\. **JOB RESPONSIBILITIES:** I\.Enhances...willingness to explore all avenues on the path to resolution \. V\.Performs preflight and post flight inspections to evaluate… more
- GovCIO (El Paso, TX)
- …Provide program support as a Service Desk Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for ... Microsoft Office 365 and Active Directory products. Document and track customer incidents and requests via ticketing management system by updating troubleshooting… more