- Confluent (Richmond, VA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...+ Proactively identify issues/risks and escalate internally for prompt resolution + Act as a trusted advisor to develop… more
- Graybar (Norfolk, VA)
- Become part of the excitement. As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the ... financial and service goals. **In this role you will:** + Assist the Branch Manager in managing resources within the branch + Supervise and mentor customer … more
- Compass Group, North America (Roanoke, VA)
- …our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll ... We are Canteen. Job Summary The Associate Care Center Manager will be the initial point of contact for...Ability to work in a team-orientated environment + Conflict resolution skills + Excellent organizational skills Apply to Canteen… more
- Broadcom (Reston, VA)
- …recommendations and answers to informal customer questions. + Identify affected customer environments, communicate, and assist with the resolution of any ... As a part of the Global VCF Support organization, a VCF Support Account Manager (VCF SAM) is responsible for optimizing and personalizing our customer 's reactive… more
- Capital One (Richmond, VA)
- …will transform and lead a best in class quality review operation for complex customer resolution needs. This leader will build relationships with up and ... Department Operations Manager - Regulatory Complaint Quality and Exec Close Loop...new challenges every day, making connections, and leading problem resolution ? You take pride in delivering high-impact work that… more
- Capital One (Richmond, VA)
- Principal Associate, Process Manager (Hybrid) As a Principal Process Manager for Capital One's Retail Bank Customer Protection Organization, you will be part ... a talented, people-first organization responsible for supporting & transforming the customer and agent servicing experiences. You will regularly integrate and… more
- M&T Bank (Arlington, VA)
- …in joining our team! Please note that you are applying to a Branch Manager pipeline requisition for our Arlington VA and_** **_surrounding Branches, which we use as ... branch banking experience (Minimum of 3 years plus as Banking Branch Manager )._** **_Must have experience with business development and community involvement. _**… more
- Carter's/OshKosh (Springfield, VA)
- …+ Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution + Utilize ... you do. Carter's Careers.** As a Part Time Sales Manager , you will be the first face of the...Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution… more
- Walgreens (Newport News, VA)
- …the front-end and pharmacy. Empowers team members to find the most impactful resolution for customers; seeks solutions that exceed customer expectations and ... **Job Description:** Supervises customer service associates and designated hitters. Responsible for...operations of the Pharmacy and Retail Store. Supports Store Manager with the overall operation of the store to… more
- Chenega Corporation (Arlington, VA)
- …times. + Monitor and analyze help desk performance metrics (eg, ticket volume, resolution time, customer satisfaction) to identify areas for improvement. + ... **Req ID:** 36590 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance...Implement industry best practices for incident management, problem resolution , and knowledge management. + Develop and maintain comprehensive… more