- Cardinal Health (Richmond, VA)
- …to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions ... management levels; may interact with senior management + Interactions normally involve resolution of issues related to operations and/or projects + Gains consensus… more
- CVS Health (Richmond, VA)
- …partners, serving as the main point of contact for issue resolution . + Helps establish and implement function-specific strategies, solutions, and initiatives ... in client service processes, systems, and workflows to enhance efficiency and customer satisfaction. + Coaches a team of Dual Entry Analysts, providing leadership,… more
- Datavant (Richmond, VA)
- …to auditing functions as assigned. The individual will provide superior customer experience by educating internally and externally on opportunities for improvement ... + Expert knowledge of Risk Adjustment . + Research and problem resolution skills. + Exceptional interpersonal relationship skills. + Must possess strong managerial,… more
- M. C. Dean (Vienna, VA)
- …business transactions. Responsibilities Principal Duties and Responsibilities: + Interact with customer or customer 's representative on a regular basis. Manage ... projects ensuring compliance with the invoicing terms and conditions. Assist in resolution of billing concerns with Owner to ensure timely payment of invoices.… more
- Wolters Kluwer (Richmond, VA)
- …and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement improvements. + Conduct in-depth analysis of client ... Deep understanding of sales methodologies and practices. + Complex Issue Resolution : Proficiency in addressing and resolving intricate client issues. _Applicants may… more
- Amazon (Arlington, VA)
- …will continue the work of building supply chain processes that delight our diverse customer base. In the role, the Supply Chain PM will work with vendors, internal ... Chain PM has global impact in their work supporting customer deployments in over 60 countries around the world....and external stakeholders to determine the root cause and resolution of problems, and proactively prevent future issues -… more
- Amazon (Herndon, VA)
- …this role. You will perform overall project management activities, ensuring excellent customer communication as the single-threaded owner for the execution of due ... diligence engagements and resolution of complex technical issues with internal and external...generation and transmission projects directly co-located to mission critical customer load. Amazon is an equal opportunity employer and… more
- Highmark Health (Richmond, VA)
- …aging reports, Telephone contact with account representatives concerning overdue payments, Resolution of inquiries related to broker commissions or TPA's, Creation ... employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with… more
- NANA Regional Corporation (Winchester, VA)
- …clear, transparent communication between all stakeholders. + Coordinate with the customer to align program goals, technical priorities, and deliverables. + Manage ... + Proactively identify, assess, and mitigate program risks. Lead resolution of issues through structured problem-solving, escalation paths, and collaboration… more
- Coinbase (Richmond, VA)
- …external & internal stakeholders (engineering, data science, product, compliance, marketing, customer experience etc) to gather requirements and define objectives * ... issues / risks, succinctly communicate issues, and proactively collaborate to ensure timely resolution *What We Look For In You (ie. Job Requirements)* * 6+ years… more