- HCA Healthcare (Fredericksburg, VA)
- …reviews (eg, routine, policy driven, performance driven, incentive plan driven, customer needs, identified trends, RAC, payer, etc.) for inpatient and/or outpatient ... Specialists (CARS), and/or CDI Liaisons with day-to-day operations + Assists Coding Manager in the review and improvement of processes and services + Ensures… more
- Amazon (Arlington, VA)
- …be achieved through deep supply chain understanding, working backwards from customer requirements, and internal alignment with Finance and Capital Planning ... to Z level of understanding for given asset. Drive resolution of critical asset issues as well as support...ensure root cause analysis and correction resulting in improved customer experience. Define key performance indicators - develop metrics… more
- Three Saints Bay (Norfolk, VA)
- …government reps of any issues or concerns for further discussions and/or resolution . + Ability to independently plan and execute assignments, conferring periodically ... Hull, Electrical and Mechanical (HM&E). Provide recommendations to MARMC Code 900 SME/ Manager for concurrence and approval. + Ability to diagnose, test, or analyze… more
- Omnicell (Fairfax, VA)
- …+ Maintain a high level of communication with the pharmacy operations manager and customer to ensure proactive, solution-oriented problem identification and ... an Automation Pharmacy Technician, you'll be onsite at a customer location, bringing your expertise in Omnicell's automation technology... resolution . + Maintain a high level of customer satisfaction by aligning the Pharmacy Services Program to… more
- DMS International (Virginia Beach, VA)
- …Innovation, + Teamwork, + Integrity in conduct, + Responsiveness to our customer 's mission DMS is currently seeking an Functional Analyst (Information Management). ... Cybers Workforce Framework (DoD DCWF) roles as 722 - Information Systems Security Manager - Intermediate and 411 Technical Support Specialists - basic: + Possess a… more
- ChenMed (Colonial Heights, VA)
- …people to join our team. The Front Desk Supervisor is dedicated to providing VIP customer service to every patient and customer who enters the center. Through ... Care Facilitators in ensuring that the patient check-in process is customer -centric and seamless. Confirms that all intake procedures, guidelines and regulations… more
- Elevance Health (Norfolk, VA)
- …issues, when applicable. + Conducts minimally complex case research and resolution of projects involving overpayments. + Interprets provider contracts as they ... federal and state rules and regulations. + Ensures high customer satisfaction when acting as a liaison between cost...related to overpayments or negative balances. + Facilitates the resolution of state complaints within strict timelines. + Works… more
- Navient (Richmond, VA)
- …Client Happiness Servicing Associate position will report to the Servicing Manager , Client Happiness.** **As the Client Happiness Servicing Associate, you will:** ... and coordinate with other departments for timely and effective resolution . **About You:** + At least 1 year of...You:** + At least 1 year of experience in customer service, sales, or collections; strong verbal and written… more
- Elevance Health (Franklin, VA)
- …interpretation of benefits, policies and procedures. + Provides timely and accurate resolution of inquiries and issues regarding benefits, services and policies. + ... outcomes by taking ownership of issues to ensure timely resolution or follow-up. + Provides superior, professional, and courteous...or equivalent and a minimum of 1 year of customer service experience, or any combination of education and… more
- GovCIO (Richmond, VA)
- …is in Washington, DC and will be a hybrid remote with periodic onsite customer work activities. Must be willing to work nights, have an active Security+ ... + Three years of demonstrated experience involving identification, evaluation and resolution of application-level production issues observed or elevated to the group… more