- Sharp HealthCare (San Diego, CA)
- …issue management and resolution using diplomacy and dispute resolution techniques.Leads customer relationship engagement activities such as education ... in a timely manner using data analysis, critical thinking and dispute resolution techniques. Maintains continual contact with Plan providers and tracks provider… more
- Cayuse Holdings (Sacramento, CA)
- …high-quality customer service to the client, for the efficient resolution of technology problems and requests + Operates within established guidelines and ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- Travelers Insurance Company (Riverside, CA)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... including: investigating, evaluating, estimating and negotiating to ensure optimal claim resolution for personal or business claims of high severity and complexity.… more
- Silicon Valley Power (Santa Clara, CA)
- …the information in this summary and the applicable official plan documents, City Manager 's Directives (CMDs), Personnel and Salary Resolution , or Memorandum of ... 30 strategic initiatives in four distinct areas: Utility Performance Excellence, Customer Engagement and Satisfaction, Progress and Innovation Focus, and Community… more
- CVS Health (San Diego, CA)
- …of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed + Remaining flexible ... for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you...prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for… more
- Mill Creek Residential (San Diego, CA)
- …or equivalent (GED) preferred + Commitment to, and passionate for, providing outstanding customer service + Strong communication skills ( written and verbal) + ... point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing… more
- Travelers Insurance Company (Diamond Bar, CA)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... of policy information, facts or allegations of each case. Consults with Unit Manager on use of Claim Coverage Counsel. + Investigates each claim through prompt… more
- Travelers Insurance Company (San Francisco, CA)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates. + Broad scale...established procedures. + Manages file inventory to ensure timely resolution of cases. + Handles files in compliance with… more
- InGenesis (Fremont, CA)
- …success. The Support Specialist will work closely with the onsite Program Manager , who overseas account performance and manages client relationships. This position ... * Serve as the primary liaison between the Program Manager and internal HQ teams, ensuring effective communication and...* Ensure all VMS support metrics (response times, issue resolution rates, etc.) meet defined KPIs. * Assist with… more
- Acxiom (Sacramento, CA)
- … Customer Data Platform - RTCDP). + Integrations will cover Identity resolution , digital recognition, paid media connectors, customer and prospect data ... technical expertise and cross-functional leadership to drive innovation and deliver impactful customer solutions. **What You Will Do:** + Help Shape and Align on… more