- Sharecare (Tallahassee, FL)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of ... support and management of the team. In addition, the Customer Service Manager is responsible for metric...answered within the established Service Level Agreements. + **Complaint Resolution ** **: Handle escalated customer complaints or… more
- Brunswick (Edgewater, FL)
- …how your contributions will help transform vision into reality:** **Position Overview** The Customer Experience Manager role will lead the charge in overseeing ... partnership with plant and drive action plans for timely resolution + Deploy strategies to drive customer .../ follow-up strategy, development and analysis preferred. + Excellent written and oral communication skills. The anticipated pay range… more
- PulteGroup (Riverview, FL)
- …as driving is an essential function of this position Required Skills/Knowledge + Customer oriented with conflict resolution skills, the ability to adapt and ... Primary Job Responsibilities + Coordinate virtual response to customer warranty calls through TechSee platform and MS...the virtual inspection. + Manage the Service Request to resolution , confirming that the scheduled repairs are complete, and… more
- Confluent (Tallahassee, FL)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...+ Proactively identify issues/risks and escalate internally for prompt resolution + Act as a trusted advisor to develop… more
- PulteGroup (Riverview, FL)
- …+ Schedule, organize, and execute service work through vendors collaboratively with Customer Care coordinator. + Manage trades to completion of service requests to ... tasks (eg, adjustments, repairs), as requested. + Establish and maintain positive customer relationships. + Responsible for quality inspections of the home prior to… more
- Confluent (Tallahassee, FL)
- …our escalation and incident management processes. Escalation Managers directly impact resolution time, customer satisfaction, and continuous improvement on a ... Platform. **About the Role:** We are seeking an Escalation Manager to join our Global Technical Support organization at...in Escalation Management, Product Support, Incident Response, or other customer -facing roles. + Strong written and verbal… more
- Sierra Nevada Company, LLC (Jacksonville, FL)
- …for cost savings and operational efficiencies + Finally, the Aircraft Maintenance Manager will oversee the troubleshooting and resolution of technical issues ... Participation in Program Management Reviews (PMR) with the CBP Customer . + Will act as the Site Manager...returning planes to service + Strong communication skills both written , verbal, and conflict resolution skills. +… more
- Carter's/OshKosh (Orlando, FL)
- …team; management and associates. + Regularly communicates employee concerns to the Store Manager for quick resolution . + Assists in hiring; actively recruits and ... + Performs Leader on Duty responsibilities by driving results and responds to customer concerns timely and with appropriate resolution . + Assists store… more
- Everon (Winter Garden, FL)
- …completion of projects scope on-time, within budget, and with quality. The Project Manager will engage in the appropriate customer interactions and engage other ... projects. Manage small to moderate size projects. The Project Manager is responsible during the project timeframe for determining...stakeholders as needed for customer interactions and provide appropriate… more
- AdventHealth (Maitland, FL)
- …on daily correspondence to appropriately resolve patient accounts with one touch resolution . + Assists Customer Service with Patient concerns/questions to ensure ... prompt and accurate resolution is achieved. Produces written correspondence to...customer service for all payer and patient accounts. Manager monitors and directs the process of follow up… more