- Cardinal Health (Tallahassee, FL)
- …positively impact insurance processing and minimize rejections * Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to ... cases * Ability to identify, document and submit Adverse Events during customer contact or via received documentation * Conduct research associated with alternative… more
- AdventHealth (Tampa, FL)
- …staff members, customers and telephone callers. Handles physician and/or patient/ customer complaints in a confidential manner, investigates and/or refers to ... appropriate resource and/or department for resolution . Maintains good relationships with the employee body, physicians,...correspondence to routine inquiries communicating effectively in oral and written form. Keep all matters that come to the… more
- Marriott (Bal Harbour, FL)
- …areas of account balancing, ledger reconciliation, reporting and discrepancy resolution . **CANDIDATE PROFILE** **Education and Experience** * 4-year bachelor's ... diverse work environment. * Manages the quality process in areas of customer service and employee satisfaction. **Managing and Conducting Human Resource Activities**… more
- BMS CAT (Pompano Beach, FL)
- …+ Works with the operations team to facilitate client communication and issue resolution if required + Has the ability to effectively communicate in high stress ... internal support, including but not limited to documentation, communication, setting customer expectations, and potential jobsite assistance + Maintains and executes… more
- WESCO (Jacksonville, FL)
- …product or service opportunities with existing or potential clients, and determines with customer sales and service manager , whether customer sales and ... telephone, e-mail and/or walk-ins to provide inquiry or problem resolution . You will resolve routine and basic problems and...and external customers + Ability to research and resolve customer issues + Strong written and verbal… more
- Regions Bank (Dunedin, FL)
- …careers section of the system. **Job Description:** At Regions, the Consumer Customer Outreach Specialist is responsible for performing a variety of operational ... closely with Bank Secrecy Act (BSA) partners to perform customer profile reviews, to include mail, email and phone...matters of noncompliance and escalates them as necessary for resolution + Conducts initial and periodic reviews when certain… more
- Bank of America (Tampa, FL)
- …+ Conflict Management + Problem Solving + Recording/Organizing Information + Research + Written Communications + Customer Service Management + Customer and ... Sr Customer Service Specialist-Estate Servicing Operations Tampa, Florida **To...handling client complaints and providing appropriate solutions to ensure resolution . **Skills:** + Active Listening + Attention to Detail… more
- Travelers Insurance Company (Orlando, FL)
- …quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation ... and resolution ) including maintaining full compliance with internal and external...+ Directly handles assigned severe claims. + Provides quality customer service and ensures file quality and timely coverage… more
- Cayuse Holdings (Tallahassee, FL)
- …high-quality customer service to the client, for the efficient resolution of technology problems and requests + Operates within established guidelines and ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- TD Bank (Valrico, FL)
- …+ Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation ... and Sales objectives. In the absence of any other manager , the Store Supervisor is expected to manage the...requests + Leads and coaches frontline colleagues on effective Customer complaint resolution + Shared accountability with… more