- Fujifilm (Frederick, MD)
- …verbal and written ), working knowledge of Microsoft applications and outstanding customer service + Ability to work with cross functional teams + Strong ... - Level 2 will report to the Regional Service Manager and will be responsible for the service and...in support activities to accomplish quick and effective problem resolution + Analyze and evaluate equipment performance + Install… more
- Eaton Corporation (Westminster, MD)
- …more expertise and accountabilities but will work with the Quality Engineering Manager and Quality leadership to perform the following: 1. Support day to ... such as generating production quality metrics, documentation of issues, assembling customer data packs, support problem investigations and RCCA 2. Interpret and… more
- Amentum (Annapolis Junction, MD)
- …and problem diagnosis. Tracks and monitors PC problems to insure a timely resolution for the customer . Receives, logs, and processes calls for assistance ... knowledge bases/artifacts for all County staff. Provide secondary technical support for customer support center. Including cloud based applications such as G Suite… more
- CVS Health (Annapolis, MD)
- …impact, serving as a point of contact on follow up and resolution . + Collaborating with key cross-functional partners to maintain transparency, consistency in ... ways of approaching business. + Developing project plans designed to address customer needs and available team resources. + Partnering with Product Manager… more
- Bank of America (Hunt Valley, MD)
- …Consultant II will own the management, research, and communication of resolution to client issues while demonstrating expert knowledge of policies, procedures ... 90 days) - Demonstrated passion and interest in financial markets - Excellent customer service skills with the ability to actively listen to clients and demonstrate… more
- Ricoh Americas Corporation (Baltimore, MD)
- …within their base accounts, and through customer satisfaction. + As Account Manager , takes ownership for the resolution of any ongoing issues within an ... assigned geographic territory and accounts, through the development of a targeted customer strategy that includes customer segmentation, customer awareness… more
- Eaton Corporation (Hanover, MD)
- …to serve as the technical liaison between the product lines, field sales and the customer during the execution of major sized project orders. In this role, you will ... have technical ownership of the order and create a positive customer experience through a proactive approach to project support and issue resolution . The Project… more
- CVS Health (Burtonsville, MD)
- …the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While ... Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager 's proxy during bench shifts without overlap + Supporting safe and accurate… more
- Republic Services (Frederick, MD)
- …customers. Additional responsibilities include the oversight of safety, customer experience, and productivity. **PRINCIPAL RESPONSIBILITIES:** + Ensure compliance ... information. + Evaluate and escalate driver performance issues or concerns for resolution . + Understand route sequencing to drive efficiency. + Respond to missed… more
- Navient (Annapolis, MD)
- …experience in customer service, sales, or collections; strong verbal and written communication with a focus on de-escalation, client resolution , and ... Client Happiness Servicing Associate position will report to the Servicing Manager , Client Happiness.** **As the Client Happiness Servicing Associate, you will:**… more