- GovCIO (Annapolis, MD)
- …a Senior Subcontracts Administrator (Specialist/Lead) to join our team-oriented, customer -focused Subcontracts Team. This position will be fully remote within ... of terms and conditions, award of subcontracts, subcontract administration, issue resolution and closeout activities. + Support the Veterans Administration Sector… more
- Bank of America (Hunt Valley, MD)
- …Contact Center. Your responsibilities include delivering point of call servicing and resolution on brokerage accounts, identifying client needs, and a focus on ... world class client experience through point of call account servicing and resolution * Working in a well-compensated, highly collaborative environment * Growing… more
- Leidos (Bethesda, MD)
- …to capture customer inquiries appropriately. Role requires excellent oral and written communication skills. This is a 100% on-site position. All work must be ... capabilities of customers. This role requires an individual that is technical, customer oriented, and familiar with using SharePoint. This individual should be… more
- Choice Hotels (North Bethesda, MD)
- …Handle a high volume (30+ daily) outbound and inbound collection calls, challenge resolution , customer service issues + Address escalated customer ... such as 'estimated fees' or 'incentive balances' + Reconcile customer accounts as they pertain to payment of outstanding...etc. + Analyze collection process and make recommendations to manager where applicable + Evaluate AR and put into… more
- Zurich NA (Annapolis, MD)
- …that claims are handled in the most efficient, effective way while delivering a customer -centric claims service. In this role you will be responsible for: + Document ... whether the loss falls within the coverage. + Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; escalating issues… more
- CVS Health (Fort Washington, MD)
- …best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to ... completed all necessary requirements, duties may be restricted by the Pharmacy Manager . A Technician is responsible for contributing to safe and effective operations… more
- DRT Strategies, Inc. (Silver Spring, MD)
- …services industries. The three letters of our name, DRT, stand for Driving Resolution Together, which is the core philosophy on which the company was founded. ... will work closely with several project teams to support the customer . Support includes evaluating developing integration touchpoints, creating developer guidance and… more
- Fujifilm (Annapolis, MD)
- …to cross sell additional products and options. + Work Hospital Relations Manager , National and Government Accounts to develop relationships and implement hospital ... the collection of accounts receivable, the renewal of service contracts and the resolution of product performance issues. + Remain current on industry trends and… more
- Constellation (Baltimore, MD)
- …causes, provide higher level technical assistance, and escalate as needed for timely resolution of IT network and systems outages. + Advanced working knowledge of IT ... network and systems management tools (experience with Network Node Manager , System Center Operations Manager , Service Manager , Nagios XI, Meraki, and similar… more
- Northrop Grumman (Linthicum Heights, MD)
- …Support program reviews as an engineering review authority, and assist in resolution of program engineering challenges (technical, financial, and staffing) + Drive ... decisions + Be the technical liaison to the program manager to ensure successful execution to project budgets and...able to articulate project requirements. + Brief internal and customer leadership on progress of work assigned. + Act… more