- ALDI (Tully, NY)
- …company's customer satisfaction guidelines. * Oversees and manages the appropriate resolution of operational customer concerns by store management. * Ensures ... team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth.… more
- Datavant (Albany, NY)
- …to auditing functions as assigned. The individual will provide superior customer experience by educating internally and externally on opportunities for improvement ... + Expert knowledge of Risk Adjustment . + Research and problem resolution skills. + Exceptional interpersonal relationship skills. + Must possess strong managerial,… more
- Marriott (North Hills, NY)
- …areas of account balancing, ledger reconciliation, reporting and discrepancy resolution . **CANDIDATE PROFILE** **Education and Experience** * 4-year bachelor's ... diverse work environment. * Manages the quality process in areas of customer service and employee satisfaction. **Managing and Conducting Human Resource Activities**… more
- American Express (New York, NY)
- …MEMO etc.) + Ensure adherence to credit risk board approved plan and findings resolution + Conduct QC checks on 2LOD review reports **Reporting & Analytics** + ... business partners, and senior executives. + Strong verbal and written communication skills.Guardian **Qualifications** Salary Range: $89,250.00 to $150,250.00… more
- Cardinal Health (Albany, NY)
- …healthcare provider offices, SPs, and customers, striving for one-call resolution **Qualifications:** + 2-4 years of industry experience with patient-facing ... or high touch customer interaction experience preferred + Fluency in Spanish required...disease states, and medication adherence challenges preferred + Excellent written and oral communication, mediation, and problem-solving skills, including… more
- City of New York (New York, NY)
- …actions. - Partner with CFB divisions and provide guidance with issue resolution by addressing contract disputes, missing deliverables, or payment delays. - Provide ... customer service-oriented guidance and attend weekly division meetings to...a collaborative and fast-paced environment. - Excellent verbal and written communication skills, including the ability to distill complex… more
- Uniti (New York, NY)
- …based on real time insights into customer needs. The Customer Success Manager also orchestrates issue resolution on behalf of the customer and it ... www.GoKinetic.com ** ** **About the Role:** The Uniti Solutions Customer Success Manager is responsible for establishing...be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state… more
- Cardinal Health (Albany, NY)
- …preferred, exposure to customer service + Strong communication and customer service skills, ( written and verbal) + Excellent leadership, troubleshooting, ... Access and Patient Support will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy… more
- Latham, The Pool Company (Latham, NY)
- …Latham products within the customer 's market. + Resolves, escalates, and manages resolution of customer requests. + Works closely with customer ... difference? A little about the position: Job Summary The Customer Success Lead will ensure our customers recognize the...and brands (sub brands). + Work with Community manager and builders to support improvement in NPS reviews.… more
- American Packaging (Rochester, NY)
- …Workfront.Position is projected to be a minimum of 6 weeks. REPORTS TO: Customer Service Manager ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other ... disposition of complaint is provided. + IV. Provide corrective action to customer , ensuring satisfactory resolution . + Investigate and provide the necessary… more
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