- Travelers Insurance Company (Melville, NY)
- …quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation ... and resolution ) including maintaining full compliance with internal and external...Do?** + Directly handles assigned claims. + Provides quality customer service and ensures file quality and timely coverage… more
- University of Rochester (Rochester, NY)
- …escalated patient or physician referral calls that may adversely affect patient care and/or customer service or requesting a supervisor or manager . + Works with ... + Demonstrated success in leading teams. + Excellent organizational, interpersonal, written and verbal communications skills, and customer service skills.… more
- Amalgamated Bank (New York, NY)
- …and reclamations items for affected parties to notify of status and resolution . + Research and respond to customer 's inquiries regarding Electronic ... outstanding issues or documents to ensure timely completion and resolution of all processes. + Administration of the various...Access, Word, Excel and PowerPoint. + Excellent oral and written communication skills. + Excellent customer service… more
- TD Bank (Jackson Heights, NY)
- …+ Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation ... and Sales objectives. In the absence of any other manager , the Store Supervisor is expected to manage the...requests + Leads and coaches frontline colleagues on effective Customer complaint resolution + Shared accountability with… more
- Cayuse Holdings (Albany, NY)
- …high-quality customer service to the client, for the efficient resolution of technology problems and requests + Operates within established guidelines and ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- Travelers Insurance Company (New York, NY)
- …quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation ... and resolution ) including maintaining full compliance with internal and external...of over a multi-million dollar value. + Provide quality customer service and ensure file quality, timely coverage analysis… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …client and member questions and ensure their problems are resolved + Assist in the resolution of escalated customer service issues + Assist in the onboarding of ... for client's in the absence of a primary Account Manager . **Responsibilities** **Job Duties:** + Provide support to client...reports for PBM clients. + Oversee and coordinate on-site resolution of customer service issues to clients.… more
- CVS Health (Fresh Meadows, NY)
- …of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for immediate resolution if/as needed + Remaining ... promise to life with heart every day. The Pharmacy Manager Emerging Leader (PMEL) plays a critical role in...prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for… more
- STG International (New York, NY)
- …regarding FOH services within 24 hours. Escalate issues as appropriate to the Manager . Follow outstanding issues to resolution in a timely manner. Required ... Service Operations * Under the direction of the Health Fitness or FOH Manager , assist with day-to-day operations of the facility including covering site hours,… more
- BMO Financial Group (New York, NY)
- …+ Identify, assess, effectively challenge and oversee the satisfactory resolution of issues, including ensuring adequate management remediation plans and ... profile issues/risk cases to Compliance and business/group management for prompt resolution . + Analyze and report compliance information to Compliance and… more
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