- ALDI (Tully, NY)
- …company's customer satisfaction guidelines. * Oversees and manages the appropriate resolution of operational customer concerns by store management. * Ensures ... team, you'll collaborate closely with store management to deliver exceptional customer service, achieve operational excellence and drive impressive sales growth.… more
- Highmark Health (Albany, NY)
- …our customers: Purposeful Execution, Teamwork, Transformational Leadership, and a Customer -First mentality. This requires a commitment to on-time/on-budget delivery, ... by all levels of the organization. + Cultivate a customer -first attitude by forging relationships with stakeholders to better...phases, but for the future as well + Excellent written and verbal communication skills; Is articulate and can… more
- Datavant (Albany, NY)
- …to auditing functions as assigned. The individual will provide superior customer experience by educating internally and externally on opportunities for improvement ... + Expert knowledge of Risk Adjustment . + Research and problem resolution skills. + Exceptional interpersonal relationship skills. + Must possess strong managerial,… more
- Cardinal Health (Albany, NY)
- …healthcare provider offices, SPs, and customers, striving for one-call resolution **Qualifications:** + 2-4 years of industry experience with patient-facing ... or high touch customer interaction experience preferred + Fluency in Spanish required...disease states, and medication adherence challenges preferred + Excellent written and oral communication, mediation, and problem-solving skills, including… more
- The Walt Disney Company (New York, NY)
- …optimization. + Lead capacity planning, performance tuning, and proactive issue resolution to ensure system reliability and scalability. + Collaborate closely with ... licensing and infrastructure costs. + Promote a culture of continuous improvement, customer focus, and engineering excellence. **Must Haves:** + 8+ years of hands-on… more
- City of New York (New York, NY)
- …actions. - Partner with CFB divisions and provide guidance with issue resolution by addressing contract disputes, missing deliverables, or payment delays. - Provide ... customer service-oriented guidance and attend weekly division meetings to...a collaborative and fast-paced environment. - Excellent verbal and written communication skills, including the ability to distill complex… more
- Uniti (New York, NY)
- …network spanning approximately 150,000 miles. **What You'll Do:** The Uniti Solutions Customer Success Manager is responsible for establishing and building ... customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied... customer relationships based on real-time insights into customer needs. + Orchestrates issue resolution on… more
- Travelers Insurance Company (Melville, NY)
- …quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation ... and resolution ) including maintaining full compliance with internal and external...Do?** + Directly handles assigned claims. + Provides quality customer service and ensures file quality and timely coverage… more
- University of Rochester (Rochester, NY)
- …escalated patient or physician referral calls that may adversely affect patient care and/or customer service or requesting a supervisor or manager . + Works with ... + Demonstrated success in leading teams. + Excellent organizational, interpersonal, written and verbal communications skills, and customer service skills.… more
- TD Bank (Brooklyn, NY)
- …+ Coaches to ensure Customer issues are handled appropriately through Customer problem resolution guidelines and personally participates in the negotiation ... and Sales objectives. In the absence of any other manager , the Store Supervisor is expected to manage the...requests + Leads and coaches frontline colleagues on effective Customer complaint resolution + Shared accountability with… more