- Cayuse Holdings (Albany, NY)
- …high-quality customer service to the client, for the efficient resolution of technology problems and requests + Operates within established guidelines and ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- Travelers Insurance Company (Melville, NY)
- …quality claim handling throughout the claim life cycle ( customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation ... and resolution ) including maintaining full compliance with internal and external...of over a multi-million dollar value. + Provide quality customer service and ensure file quality, timely coverage analysis… more
- CVS Health (Wayland, NY)
- …of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for immediate resolution if/as needed + Remaining ... promise to life with heart every day. The Pharmacy Manager Emerging Leader (PMEL) plays a critical role in...prescription information and label accuracy, ensuring patient safety + Customer Service and Team Orientation: + Actively look for… more
- STG International (New York, NY)
- …regarding FOH services within 24 hours. Escalate issues as appropriate to the Manager . Follow outstanding issues to resolution in a timely manner. Required ... Service Operations * Under the direction of the Health Fitness or FOH Manager , assist with day-to-day operations of the facility including covering site hours,… more
- University of Rochester (Albany, NY)
- …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Claims Resolution Representative III is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative III reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS** With… more
- B&H Photo (New York, NY)
- …issue resolution decisions independently within prescribed guidelines. + Understands Customer Service processes. + Has a basic understanding of order fulfillment ... of care and satisfaction. Associates develop, maintain and grow customer relationships by ensuring that every interaction a ...Owning the issue and ensuring a complete and timely resolution are the most important success factors for this… more
- Paylocity (Rochester, NY)
- …By effectively utilizing available resources and prioritizing issues, the Benefit Account Manager I delivers outstanding customer service. The role involves ... efficient response to their support needs is imperative. Location: Rochester, NY Reports To: Manager Support The Benefit Account Manager I plays a pivotal role… more
- BMO Financial Group (New York, NY)
- …+ Identify, assess, effectively challenge and oversee the satisfactory resolution of issues, including ensuring adequate management remediation plans and ... profile issues/risk cases to Compliance and business/group management for prompt resolution . + Analyze and report compliance information to Compliance and… more
- Goodwill of the Finger Lakes (Henrietta, NY)
- …Compliance: + Preparing and submitting financial and operational reports to management as required. CUSTOMER SERVICE & ISSUE RESOLUTION + Customer Concern ... Resolution : + Reviewing and addressing customer concerns in a timely and appropriate manner. +...draw valid conclusions. Able to interpret instructions furnished in written , oral or diagram form. PHYSICAL DEMANDS: While performing… more
- Mill Creek Residential (New Rochelle, NY)
- …or equivalent (GED) preferred + Commitment to, and passionate for, providing outstanding customer service + Strong communication skills ( written and verbal) + ... point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing… more