- Highmark Health (Albany, NY)
- …with clients. In some cases, the incumbent will be expected to travel to customer sites to help develop project plans and deliver projects. Responsible for the ... excellence processes. Present project status to stakeholders in both written and verbal form. Maintain project risk / issue...changes to delivery and actively escalate those challenges to manager or director as appropriate. Manage tasks across the… more
- City National Bank (New York, NY)
- * MANAGER CLIENT OPERATIONS II* East Coast Based (NYC or DE) Hybrid In-Office (4 Days per week) WHAT IS THE OPPORTUNITY? Leads the client and operational services ... solutions and resolve any opportunities that have an impact on the customer experience. *WHAT WILL YOU DO?* *Required Qualifications** * Oversee day-to-day client… more
- American Express (New York, NY)
- …These policies utilize mathematical models and other techniques to understand and predict customer behavior. At the manager level, the employee does not have ... is often viewed as an emerging expert in the field. Focuses on resolution of complex problems. Conducts analyses, recommends changes to policies, and establishes… more
- Fresenius Medical Center (Jamaica, NY)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following ... + Interacts with internal departments and external customers; particularly in problem resolution . Acts as an advisor to subordinate(s) to meet schedules and/or… more
- Teledyne (Chestnut Ridge, NY)
- …priorities and manage multiple projects simultaneously. + Excellent oral and written communication skills. + Excellent customer service skills. **Salary ... that wins. **Job Description** **Job Summary:** The Enterprise Manufacturing Applications Manager is responsible for the IT aspects of the design, implementation,… more
- Molina Healthcare (Yonkers, NY)
- …as focal point of escalation for vendor issues and disputes, and drives issues to resolution + Makes needed decisions to ensure the successful resolution of all ... v-lookup and corporate email and collaboration solutions + Demonstrate strong written and verbal communication skills, presentations skills and ability to… more
- M&T Bank (Buffalo, NY)
- …to be able to secure and maintain work authorization without the need for a written submission by the company to a government agency, or the need for the company ... in Consumer, Business and Wealth segments understanding the payment rails, customer transaction needs and industry roadmap to influence development of Bank's… more
- JPMorgan Chase (New York, NY)
- …closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Scope for the experience that the team manages includes ... and text and email. **Job responsibilities** + Evolve the strategy for our new- customer acquisition + existing customer deepening offers to support growth across… more
- Catholic Health Services (Roslyn, NY)
- …experience from the moment they arrive at the practice. The Front Desk Manager will also streamline operations and implement efficient workflows, while fostering a ... in systems, policies, and best practices. Foster a culture of excellence and customer service among the team. Set clear expectations and performance metrics for… more
- The Walt Disney Company (New York, NY)
- …to the Director, Technical Account Management, we are seeking a **Sr. Technical Account Manager (TAM)** to join our team. The Sr. TAM oversees all technical aspects ... product and technology teams to identify challenges, blockers, and issues requiring resolution with third-party partners. + Work closely with legal, sales, and… more