- Greene Tweed (Lansdale, PA)
- … commodity or materials teams to maintain/achieve preferred supplier status. **Complaint Resolution :** Serve as the liaison between the customer and GT's ... solutions, explore career opportunities with Greene, Tweed. **Essential Duties/Responsibilities** : ** Customer Advocacy** : Champions customer needs and concerns… more
- Sharecare (Harrisburg, PA)
- **Job Description:** **Job Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will oversee a team of ... support and management of the team. In addition, the Customer Service Manager is responsible for metric...answered within the established Service Level Agreements. + **Complaint Resolution ** **: Handle escalated customer complaints or… more
- PPL Corporation (Allentown, PA)
- …and processes. 3. Knowledge of construction methods and field experience 4. Customer interface experience. 5. Strong written , oral, presentation and ... Management Institute. 2. Familiarity with electric utilities equipment and processes. 3. Customer interface experience. 4. Strong written , oral, presentation and… more
- Confluent (Harrisburg, PA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...+ Proactively identify issues/risks and escalate internally for prompt resolution + Act as a trusted advisor to develop… more
- PPL Corporation (Allentown, PA)
- …delivery system (transmission, substation, and distribution) equipment and processes * Customer interface experience * Strong written , oral and presentation ... delivery system (transmission, substation, and distribution) equipment and processes * Customer interface experience * Strong written , oral and presentation… more
- ARAMARK (Philadelphia, PA)
- …management. + Support filter program through inventory stocking and monitoring, issue resolution and supplier management. + Represent Service Manager equipment ... challenges to suppliers when they arise and manage to resolution . + Arrange for training of Service Manager by vendor to improve Service Manager and Tech… more
- Philips (New Kensington, PA)
- …complaints, conducting initial assessments of reportability, and escalating to the manager when necessary, ensuring comprehensive resolution and effective ... The Vigilance Manager is a key member of our Sleep...of corrective actions implemented to enhance service quality and customer satisfaction. + Monitors complaint resolution timelines… more
- Confluent (Harrisburg, PA)
- …our escalation and incident management processes. Escalation Managers directly impact resolution time, customer satisfaction, and continuous improvement on a ... Platform. **About the Role:** We are seeking an Escalation Manager to join our Global Technical Support organization at...in Escalation Management, Product Support, Incident Response, or other customer -facing roles. + Strong written and verbal… more
- UGI Corporation (Denver, PA)
- Manager , Operational Procurement Location: Denver, PA, US, 17517 Workplace Environment: Hybrid Company: UGI Utilities, Inc Requisition Number: 26553 At UGI ... operational support of the procurement team + -Demand management + -Supplier issue resolution + -Dispute resolution (receipt or payment) + Manage the service,… more
- TD Bank (Media, PA)
- …+ Supervisory or leadership experience preferred + Demonstrated ability to provide Legendary Customer Service + Strong verbal and written communication skills + ... Personal & Commercial Banking **Job Description:** The Assistant Store Manager is an experienced leader who manages the day-to-day...are met + Acts as an escalation point for Customer problem resolution - identifies how to… more