- PulteGroup (Hatfield, PA)
- …your growth is supported, and your work makes a lasting impact Job Summary The Customer Care Manager II is responsible for managing homeowner service requests in ... in his/her assigned area. The primary responsibility of the Customer Care Manager II is to respond...processes + Basic computer literacy + Skilled in conflict resolution to address customer concerns effectively +… more
- JPMorgan Chase (Philadelphia, PA)
- … customer journeys and craft unparalleled customer experiences. As a Customer Success Manager in Healthcare Payments, you support customers in their ... consumers, providers, and payers for every healthcare payment transaction. The Customer Success Manager requires a self-motivated, problem-solving healthcare… more
- John Deere (Philadelphia, PA)
- …acclimation purposes and remains subject to change._ **Your Responsibilities** As a ** Customer Success Manager ** for **Deere & Company World Headquarters** ... - Moline_ **_Function:_** _Customer Experience (CA)_ **_Title:_** _Customer Success Manager - 116005_ **_Onsite/Remote:_** _Remote Position_ _This position is… more
- Confluent (Harrisburg, PA)
- …through the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...+ Proactively identify issues/risks and escalate internally for prompt resolution + Act as a trusted advisor to develop… more
- ISC2 (Harrisburg, PA)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team responsible ... for ensuring customer satisfaction, retention, and growth across all accounts. This...Act as an escalation point for key accounts, ensuring resolution of complex issues **Delivery Fulfillment Oversight** + Ensure… more
- PPL Corporation (Allentown, PA)
- …and processes. * Knowledge of construction methods and field experience * Customer interface experience. * Strong written , oral, presentation and organizational ... and processes. * Knowledge of construction methods and field experience * Customer interface experience. * Strong written , oral, presentation and organizational… more
- PPL Corporation (Allentown, PA)
- …Management Institute 3. Familiarity with electric utilities equipment and processes 4. Customer interface experience 5. Strong written , oral, presentation and ... Management Institute 3. Familiarity with electric utilities equipment and processes 4. Customer interface experience 5. Strong written , oral, presentation and… more
- Guthrie (Sayre, PA)
- …medical terminology, collection, negotiation and insurance regulations required. Advanced customer service, written , verbal, organizational and time management ... Summary In partnership with Guthrie's leadership team, the Debt Management Manager is responsible for overseeing and managing the strategic vision for The Guthrie… more
- Cornerstone onDemand (Philadelphia, PA)
- …engineering, and support teams to address partner-identified issues and ensure timely resolution . Flag trends with Partner Success Manager to address issues ... **Summary:** The Delivery Success Manager (DSM) is responsible for ensuring the quality...project management skills, and a proactive approach to ensuring customer success through our partner ecosystem. **Responsibilities:** **Engagement &… more
- SHI (Harrisburg, PA)
- …thrive - in our offices or yours.** **Job Summary** The MSP Service Delivery Manager is a critical coordination role within the MSP Service Delivery team. The ... and internal teams to ensure efficient and effective communication, ticket resolution , project coordination, and timely SOW renewals. + Coordinate and schedule… more