- Citigroup (Irving, TX)
- Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- World Insurance Associates, LLC. (Houston, TX)
- …plan services, and payroll & HR solutions. Position Summary The Senior Client Manager independently serves as the primary service contact for a book of select ... and strategic planning. This position is expected to consistently provide excellent customer service leadership to accounts, as well as represent client needs and… more
- Danaher Corporation (Dallas, TX)
- …part of the Technical Project Management Team and report to the Manager of Technical Project Management responsible for Automation and complex Implementation ... with the Laboratory customers as well as Hospital Facilities, IT and other customer partners and internal BCI Teams + Execute professional project planning using… more
- Fresenius Medical Center (Paris, TX)
- **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following ... + Interacts with internal departments and external customers; particularly in problem resolution . Acts as an advisor to subordinate(s) to meet schedules and/or… more
- Scotiabank (Dallas, TX)
- Senior Manager , Regulatory and Business Initiatives Group **Requisition ID:** 236169 **Salary Range:** 102,800.00 - 196,800.00 _Please note that the Salary Range ... cost, and ensuring alignment with Head Office. Sample projects include Resolution Planning, Operational Resiliency, OTC Remediation/ CFTC initiatives, FRTB, and… more
- JPMorgan Chase (Plano, TX)
- …network related topics. You have found the right team. As a Network Relationship Manager in Payment Network office, you will partner with the rest of the PNO ... topics and issues impacting the business, including advocacy, disputes, fraud/risk, customer benefits and enhancements, merchant and network offerings, network rules… more
- Proofpoint (Austin, TX)
- …Working knowledge of Windows, Active Directory, and Microsoft Exchange. + Very strong customer service and excellent communications skills, both written and oral ... direction, and above all, a passion for ensuring a top-quality customer experience. **Your day-to-day** + Independently provide ongoing and proactive technical… more
- Mass Markets (Killeen, TX)
- …understanding of call center tools, KPIs, and SLA management. + Effective conflict resolution skills for both customer and employee issues. + Strong ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- CAE USA INC (Irving, TX)
- …budgets. + Take ownership of critical issues, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident ... scope of delivery + Taking accountability for service delivery performance, meeting customer expectations, and driving future demand + Analyzing third-party as well… more
- Deloitte (Austin, TX)
- …Work you'll do Deloitte Consulting LLP's QRM group is seeking a Risk Manager with extensive experience in supporting complex deals and contract structuring, drafting ... technologies and subcontractors involved + Identification and facilitation of resolution of Independence issues + Commercial/financial issues and implications… more