- Bank of America (Dallas, TX)
- …with medium to large monetary impact according to the established written guidelines and procedures** **Responds to moderately complex client inquiries via ... and quality client service** **Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions** **Proactively… more
- Bank of America (Dallas, TX)
- …reconciliation with medium to large monetary impact according to the established written guidelines and procedures + Responds to moderately complex client inquiries ... and quality client service + Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions + Proactively… more
- MUFG (Irving, TX)
- …Your Customer policies and procedures. Day-to-day focus is on resolution of complex problems with validating KYC file. Expertise of policies, guidelines ... will provide more details. **Job Summary** The Onboarding and Know Your Customer (KYC) Professional II is responsible for satisfying the Bank's regulatory… more
- Texas Health Resources (Allen, TX)
- …and acknowledges walk in customers immediately. Provides appropriate and adequate resolution to meet customer service expectations. Promptly notifies others ... Volunteer Services Department Highlights: + Support the Volunteer Services/Gift Shop Manager with clerical and physical tasks + Face-paced environment with learning… more
- GovCIO (Austin, TX)
- …a Senior Subcontracts Administrator (Specialist/Lead) to join our team-oriented, customer -focused Subcontracts Team. This position will be fully remote within ... of terms and conditions, award of subcontracts, subcontract administration, issue resolution and closeout activities. + Support the Veterans and Enterprise… more
- General Motors (Austin, TX)
- …in deploying and updating software applications used globally in GM's manufacturing and Customer Care and Aftersales (CCA) plants that build the next generation of ... Investigate IT system integration problems and provide technical input in problem resolution . + Have knowledge of software monitoring tools for uptime and… more
- Hussmann Corporation (San Antonio, TX)
- …screening, interviewing, and hiring new technicians. + Under the direction of the Service Manager perform survey of new customer sites and assist in quoting ... a team of service technicians based upon a specified geographic area or project/ customer assignment to respond the customer 's need for service and maintenance… more
- Texas Tech University (Lubbock, TX)
- …staff support to maintain high quality customer service. **2. Manage Customer Issue Resolution & Escalations** Respond to escalated student account inquiries ... interactions, inquiries, and complaints. Communicate significant or recurring issues to the Manager of Customer Service to support process improvements. **5.… more
- Mass Markets (Killeen, TX)
- …PowerPoint) + Familiarity with training tools and techniques + Strong conflict resolution skills (including employee and customer -related issues) + Effective ... and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS)… more
- GE Vernova (Houston, TX)
- …+ Demonstrated business acumen and communication skills **Desired Characteristics** + Customer focused with strong oral and written communication skills. ... Field Service etc. + Track progress and report to customer on a weekly basis. + Interface with Field...and quality inspections. + Coordinate with the lease Product manager and maintenance manager to schedule and… more
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