- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- Cedars-Sinai (Los Angeles, CA)
- …Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team. + Greets ... Report has named us one of America's Best Hospitals. The Patient Service Representative - PACT (Float Pool) is responsible for positive patient relations, proper… more
- Taco Bell (Vacaville, CA)
- …and the company. This position is responsible for cost control, customer service, restaurant and employee appearance, building sales, maximizing profits and ... Knowledge of P & L statements Basic math and computer skills Strong customer service skills Strong skills in the areas of Communication, Leadership, and Conflict… more
- Professional Plastics (Chino, CA)
- …all products and processes in order to identify root causes and problem resolution . * Implement and manage all calibration activities through formal programs. * ... Documentation - Complete both internal and customer related documentation as required. * Other duties and...Discounts Physical Demands: The physical demands described here are representative of those that must be met by an… more
- Stanford Health Care (Palo Alto, CA)
- …Operations Manager and BOSI manager on project budget targets, status and resolution of related issues. + Develop and maintain effective relationships with project ... stakeholder interests to maintain alignment of the project outcomes. + Understands customer requirements and manages the dynamics of these individuals. + Work with… more
- The Raymond Corporation (Lathrop, CA)
- …and close out work orders daily accurately and efficiently. * Closely review customer specific and/or any special billing notes prior to closing work orders to ... a timely manner. * Prioritize incomplete and aging work orders through to resolution . * Processor will work with accounting department on credits and invoice… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …delivery of services; monitors service level agreements; serves as departmental representative to support unit projects; explains complicated or unusual issues to ... preparation and writing; techniques and practices for problem research and resolution ; SMUD policies, procedures, applicable MOUs, and other special agreements; SMUD… more
- Stanford Health Care (Menlo Park, CA)
- …Operations Manager and BOSI manager on project budget targets, status and resolution of related issues. + Develop and maintain effective relationships with project ... stakeholder interests to maintain alignment of the project outcomes. + Understands customer requirements and manages the dynamics of these individuals. + Work with… more
- Highmark Health (Sacramento, CA)
- …which can be used for education of network providers, identification and resolution of quality issues and inappropriate claim submission. The incumbent is expected ... to identify potential discrepancies in provider billing practices and intervene for resolution and education or if necessary involve Special Investigation Unit or… more
- Lumen (Sacramento, CA)
- … customer relationships, especially with the contracting officer's technical representative (COTR) and senior management + Knowledge of the Networx Universal ... support systems, ordering, inventory, transition/implementation performance reporting, budgeting/forecasting, training, customer care, operations, program management plans, change management plans,… more