- TEKsystems (Chino, CA)
- …manage interactions and data. . Achieve performance targets in call handling, customer satisfaction, and resolution rates. . Navigate multiple screens and ... Are you ready to deliver top-notch customer service while handling a variety of calls?...warranties, and radio codes with ease. . Accurately document customer concerns to create detailed cases. . Offer valuable… more
- Travelers Insurance Company (Rancho Cordova, CA)
- …and legal counsel. + Investigate, develop, and evaluate action plans for claim resolution . Assess coverage and determine if a claim is compensable under Workers ... or a minimum of 2 years of work or customer service-related experience. + Ability to work in a...own and manage all assigned tasks. + Provide excellent customer experience by communicating effectively, verbally and written. +… more
- Parker Hannifin Corporation (Simi Valley, CA)
- …accurately forecast demand. By utilizing the Meggitt High Performance System, the Senior Customer Account Representative will serve as the primary interface for ... relationship with Meggitt's customers, while enabling level-loading of production and expeditious resolution of customer assertions. They will also work closely… more
- LA Care Health Plan (Los Angeles, CA)
- Manager, Customer Solution Center Appeals and Grievances Job Category: Management/Executive Department: CSC Appeals & Grievances Location: Los Angeles, CA, US, 90017 ... required to achieve that purpose. Job Summary The Manager, Customer Solution Center Appeals and Grievances is responsible for...all member appeals and grievances. The Manager oversees the resolution of member appeals and grievances for all product… more
- Transdev (El Monte, CA)
- …No Shows policy + Professionally and actively documents issues. + Resolves customer inquiries relating to transportation; communicates resolution to customers. + ... Customer Service Manager Transdev in Los Angeles, CA,...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to ... Applies skills and experience to show a focus on customer satisfaction and adherence to established Service Level Agreements...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- Sharecare (Sacramento, CA)
- …for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and ... providers, inputs data, and provides a high level of customer service, always extending courtesy and professionalism. The CSR handles inbound customer service… more
- Stanford University (Stanford, CA)
- HR Service Center Customer Service Associate, Fixed-Term **Human Resources Services, Redwood City, California, United States** Human Resources Post Date Aug 06, 2025 ... **Stanford University Human Resources (UHR) is seeking an** **18-month fixed-term** ** customer service associate within the University Human Resources Service Center… more
- Cedars-Sinai (CA)
- …training and education. **What will you be doing in this role?** The Pathology Customer Service Representative is often the first interface with the department's ... as a client advocate to assist them in the resolution of problems, to communicate patient test results and...preferred. **Req ID** : 11438 **Working Title** : Pathology Customer Svc Rep I, Lab Support Services - Day… more