- Ricoh Americas Corporation (Salem, MA)
- **Job Title:** Field Representative II - First Responder Print In this dynamic role, you'll be the first point of contact for ensuring the seamless operation and ... technical assistance with warmth and expertise, prioritizing an exceptional customer service experience. **Roles and Responsibilities:** + Engage proactively to… more
- Travelers Insurance Company (Fall River, MA)
- …customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution ) including maintaining full compliance with internal and external ... in accordance with established procedures. + Manages file inventory to ensure timely resolution of cases. + Handles files in compliance with state regulations, where… more
- Dana-Farber Cancer Institute (Brookline, MA)
- The primary functions of the Patient Accounting Billing Solutions Representative are to handle incoming patient-related calls, manage credit and collections ... denials, and any overpayments. The Patient Accounting Billing Solutions Representative conducts appropriate research activity, utilizing billing and follow up… more
- Children's Hospital Boston (Boston, MA)
- …Summary We currently have an open position for a Patient Experience Representative role. This role provides customer service by assisting with ... 82009BRJob Posting Title:Patient Experience Representative I- Urology Call CenterDepartment:UrologyAutoReqId:82009BRStatus:Full-TimeStandard Hours per Week:40 Job… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Sr Patient Experience Representative - Neonatal TeamDepartment:NeurologyAutoReqId:82202BRStatus:Full-TimeStandard Hours per Week:40 Job Posting ... Category:AdministrationJob Posting Description:Position Summary The Senior Patient Experience Representative will support front desk operations, ensuring a positive… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Patient Experience Representative I- OphthalmologyDepartment:OphthalmologyAutoReqId:82010BRStatus:Full-TimeStandard Hours per Week:40 Job Posting ... Summary We currently have an open position for a Patient Experience Representative role. This role is a combination of front-facing with our patients… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes ... daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential...and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an… more
- Boston Mutual Life Insurance (Canton, MA)
- …Perform checks and balances by identifying discrepancies to balance the accounts and resolution of problem situations. + Provide customer service through written ... and associates "better than where we found them." The Service Account Representative is responsible for the successful onboarding of new customers and processing… more
- Children's Hospital Boston (Boston, MA)
- 82212BRJob Posting Title:Patient Experience Representative I- NeurologyDepartment:NeurologyAutoReqId:82212BRStatus:Full-TimeStandard Hours per Week:40 Job Posting ... basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations. Key Responsibilities +… more
- Children's Hospital Boston (Boston, MA)
- …Posting Title:Sr Patient Experience Representative -Ambulatory (Onsite)Department:RadiologyAutoReqId:81693BRStatus:Part-TimeStandard Hours per Week:24 Job Posting ... activity to ensure the best possible patient experience. Assists with resolving customer service and scheduling issues. Provides positive and effective customer … more
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