• Customer Service Rep III

    Medtronic (MA)
    …and ensure successful completion of projects. In this exciting role as a Customer Service Representative III within Medtronic's call center environment, you will ... up for customers on Sales Orders. + . Escalates customer requests and issues for resolution when...within the Responsibilities section of this job description are representative of those that must be met by an… more
    Medtronic (09/30/25)
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  • Customer Service Specialist II (Night…

    ASM Research, An Accenture Federal Services Company (Boston, MA)
    …for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to ... Applies skills and experience to show a focus on customer satisfaction and adherence to established Service Level Agreements...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
    ASM Research, An Accenture Federal Services Company (09/30/25)
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  • Customer Experience Spec 3

    Huntington Ingalls Industries (Pocasset, MA)
    …Hard Stuff is Done Right! The UxS Customer Support Program is seeking a Customer Service Representative to play a pivotal role in the growth of the ... the ability to field numerous complex issues and communicate internally for timely resolution . Field customer inquiries technical in nature or requiring repairs,… more
    Huntington Ingalls Industries (09/26/25)
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  • Sr. Associate, MarTech Product Owner…

    Santander US (Boston, MA)
    …roles. **Required.** + **2+** Years of **direct** experience working with a Customer Data Platform (CDP) to manage identity resolution , audience segmentation, ... Sr. Associate, MarTech Product Owner - Customer Data Platform, Boston, MA Country: United States...each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable… more
    Santander US (09/04/25)
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  • Customer Service Rep I

    Fresenius Medical Center (Lawrence, MA)
    …results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. + Develops and ... and action to respond, resolve and follow up regarding customer service issues with all customers in a timely...that may arise. + Escalates issues to supervisor for resolution , as deemed necessary. + Assists with various projects… more
    Fresenius Medical Center (09/25/25)
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  • Field Service Technician Boston MA Mobility…

    Siemens (Boston, MA)
    …maintain compliance and high-quality standards. + Develop a working relationship with the Customer as an employee and representative of Siemens Mobility. + ... **Job Family:** Customer Services **Req ID:** 476977 **Pioneering in America,...fleet. This includes advice on routine maintenance, restoration and resolution to equipment failures, semi-complex equipment installation, and modifications… more
    Siemens (09/13/25)
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  • Customer Experience Specialist I

    SolomonEdwards (Boston, MA)
    …more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or...Interact with multiple departments to expedite processing and/or issue resolution . - Perform other related duties as required and… more
    SolomonEdwards (08/15/25)
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  • Site Quality Manager

    AMETEK.Inc (Wilmington, MA)
    …The Site Quality Manager will perform FAA Designated Manufacturing Inspection Representative (DMIR) functions, customer Designated Supplier Quality ... of FAA source and conformity activities + Obtain and maintain various customer Designated Supplier Quality Representative (DSQR) authorizations in support of… more
    AMETEK.Inc (09/30/25)
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  • Content Manager OnDemand Technical Support…

    IBM (Lowell, MA)
    …and diagnose problems to resolution . . Communicates action plans to the customer or IBM representative as appropriate. . Recommends and implements new or ... problem determination/problem source identification skills. * Communicate action plans to the customer or IBM representative as appropriate. * Work closely with… more
    IBM (09/04/25)
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  • Content Manager 8 Software Developer Support…

    IBM (Lowell, MA)
    …prioritize and diagnose problems to resolution . * Communicates action plans to the customer or IBM representative as appropriate. * Check in code and deliver ... problem determination/problem source identification skills. * Communicate action plans to the customer or IBM representative as appropriate. * Review diagnostic… more
    IBM (08/22/25)
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