- Google (Cambridge, MA)
- Search Product Lead, Retail, Large Customer Sales _corporate_fare_ Google _place_ New York, NY, USA; Ann Arbor, MI, USA; +4 more; +3 more **Mid** Experience driving ... + Experience identifying and recommending scalable solutions to improve customer strategy, and working with executive leadership. **Preferred qualifications:** +… more
- Fresenius Medical Center (Lawrence, MA)
- …results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. + Develops and ... and action to respond, resolve and follow up regarding customer service issues with all customers in a timely...that may arise. + Escalates issues to supervisor for resolution , as deemed necessary. + Assists with various projects… more
- SolomonEdwards (Boston, MA)
- …more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or...Interact with multiple departments to expedite processing and/or issue resolution . - Perform other related duties as required and… more
- AMETEK.Inc (Wilmington, MA)
- …The Site Quality Manager will perform FAA Designated Manufacturing Inspection Representative (DMIR) functions, customer Designated Supplier Quality ... of FAA source and conformity activities + Obtain and maintain various customer Designated Supplier Quality Representative (DSQR) authorizations in support of… more
- IBM (Lowell, MA)
- …prioritize and diagnose problems to resolution . . Communicates action plans to the customer or IBM representative as appropriate. . Check in code and deliver ... problem determination/problem source identification skills. Communicate action plans to the customer or IBM representative as appropriate. Review diagnostic… more
- IBM (Lowell, MA)
- …prioritize and diagnose problems to resolution . * Communicates action plans to the customer or IBM representative as appropriate. * Check in code and deliver ... problem determination/problem source identification skills. * Communicate action plans to the customer or IBM representative as appropriate. * Review diagnostic… more
- Point32Health (MA)
- …This individual works collaboratively with the member and/or the member's authorized representative and must demonstrate superior customer service and benefit ... in related field **Experience** + Required (minimum): 2-4 years' experience as a customer service or member services representative in health care or insurance… more
- WATTS (Andover, MA)
- …for Customer Dispute Management Services (CDMS/dispute management) and overall customer satisfaction for resolution . Will assist and/or lead in performing ... Specialist is responsible for the efficient, effective, productive, and accurate resolution of accounts receivable for an assigned territory while maintaining good… more
- ZOLL Medical Corporation (Chelmsford, MA)
- …critical service parts + Follow up to inquiries to ensures satisfaction and successful customer resolution + Technical Expertise + Act as subject matter expert ... e-mail, and remote diagnostics + Handle escalations from field service, sales and customer service teams, ensuring prompt resolution of high-priority issues +… more
- Travelers Insurance Company (Brockton, MA)
- …with customer contacts, coverage, investigation, evaluation, payments, negotiation and resolution . As part of the hiring process, this position requires the ... and conveys claim settlements within authority and initiate payment to the customer , including total loss, rental reimbursement, etc. + Review and analyze coverage… more
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