• Customer Experience Spec 3

    Huntington Ingalls Industries (Pocasset, MA)
    …Hard Stuff is Done Right! The UxS Customer Support Program is seeking a Customer Service Representative to play a pivotal role in the growth of the ... the ability to field numerous complex issues and communicate internally for timely resolution . Field customer inquiries technical in nature or requiring repairs,… more
    Huntington Ingalls Industries (09/26/25)
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  • Customer Support Technician

    Fresenius Medical Center (Lawrence, MA)
    …AND SCOPE** : The Support Technician provides in-depth support to diverse customer telephone inquiries of applicable devices within the assigned function(s). The ... ongoing basis. In this capacity, the Support Technician provides outstanding customer service through effective and timely communication. **PRINCIPAL DUTIES AND… more
    Fresenius Medical Center (08/29/25)
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  • Search Product Lead, Retail, Large Customer…

    Google (Cambridge, MA)
    Search Product Lead, Retail, Large Customer Sales _corporate_fare_ Google _place_ New York, NY, USA; Ann Arbor, MI, USA; +4 more; +3 more **Mid** Experience driving ... + Experience identifying and recommending scalable solutions to improve customer strategy, and working with executive leadership. **Preferred qualifications:** +… more
    Google (11/07/25)
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  • Customer Service Rep I

    Fresenius Medical Center (Lawrence, MA)
    …results (reports). **PRINCIPAL DUTIES AND RESPONSIBILITIES** + Accountable for outstanding customer service to all external and internal customers. + Develops and ... and action to respond, resolve and follow up regarding customer service issues with all customers in a timely...that may arise. + Escalates issues to supervisor for resolution , as deemed necessary. + Assists with various projects… more
    Fresenius Medical Center (11/05/25)
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  • Customer Experience Specialist I

    SolomonEdwards (Boston, MA)
    …more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate ... - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or...Interact with multiple departments to expedite processing and/or issue resolution . - Perform other related duties as required and… more
    SolomonEdwards (11/14/25)
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  • Site Quality Manager

    AMETEK.Inc (Wilmington, MA)
    …The Site Quality Manager will perform FAA Designated Manufacturing Inspection Representative (DMIR) functions, customer Designated Supplier Quality ... of FAA source and conformity activities + Obtain and maintain various customer Designated Supplier Quality Representative (DSQR) authorizations in support of… more
    AMETEK.Inc (10/28/25)
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  • Content Manager OnDemand Software Developer…

    IBM (Lowell, MA)
    …prioritize and diagnose problems to resolution . . Communicates action plans to the customer or IBM representative as appropriate. . Check in code and deliver ... problem determination/problem source identification skills. Communicate action plans to the customer or IBM representative as appropriate. Review diagnostic… more
    IBM (11/22/25)
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  • Content Manager OnDemand Software Developer…

    IBM (Lowell, MA)
    …prioritize and diagnose problems to resolution . * Communicates action plans to the customer or IBM representative as appropriate. * Check in code and deliver ... problem determination/problem source identification skills. * Communicate action plans to the customer or IBM representative as appropriate. * Review diagnostic… more
    IBM (10/23/25)
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  • Appeals and Grievance Analyst

    Point32Health (MA)
    …This individual works collaboratively with the member and/or the member's authorized representative and must demonstrate superior customer service and benefit ... in related field **Experience** + Required (minimum): 2-4 years' experience as a customer service or member services representative in health care or insurance… more
    Point32Health (11/14/25)
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  • Strategic Accounts Receivable Specialist

    WATTS (Andover, MA)
    …for Customer Dispute Management Services (CDMS/dispute management) and overall customer satisfaction for resolution . Will assist and/or lead in performing ... Specialist is responsible for the efficient, effective, productive, and accurate resolution of accounts receivable for an assigned territory while maintaining good… more
    WATTS (10/29/25)
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