- ZOLL Medical Corporation (Chelmsford, MA)
- …critical service parts + Follow up to inquiries to ensures satisfaction and successful customer resolution + Technical Expertise + Act as subject matter expert ... e-mail, and remote diagnostics + Handle escalations from field service, sales and customer service teams, ensuring prompt resolution of high-priority issues +… more
- Travelers Insurance Company (Brockton, MA)
- …with customer contacts, coverage, investigation, evaluation, payments, negotiation and resolution . As part of the hiring process, this position requires the ... and conveys claim settlements within authority and initiate payment to the customer , including total loss, rental reimbursement, etc. + Review and analyze coverage… more
- Sunrise Senior Living (Swampscott, MA)
- …that are aligned with the organization's vision and values. + Communicate a clear, customer focused vision, based upon a Resident Centered Model of care. + Model a ... opportunities, addressing team member concerns, and guiding the team in conflict resolution . + Promote the Employee Assistance Program (EAP) as a resource for… more
- North Shore Bank (Merrimac, MA)
- …work independently in a fast paced environment + Demonstrate initiative in problem resolution and accepting opportunities to exceed customer expectations. + Able ... of these employees, most customers will feel as if is this representative is their "personal banker." ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Relationship Building… more
- Beth Israel Lahey Health (Beverly, MA)
- …health care, preferably acute care hospital setting, or related environment. + Strong customer service skills, with ability to role model and champion CREATE values ... and site coordinator for the patient experience surveys and to the vendor representative for Press Ganey. + Maintains awareness of regulatory compliance related to… more
- Transdev (Dorchester, MA)
- …work, develop employees, assess performance and provide performance feedback. + Proven customer service, interpersonal and conflict resolution skills. + Ability ... annual goals and performance related reports and assist with resolution of any contract related disputes. + Monitor administrative...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Transdev (Dorchester, MA)
- …will respond to inquiries, diagnose and troubleshoot problems, and provide timely resolution to ensure maximum productivity. Additionally, you will assist in the ... appropriate IT personnel or external vendors for further investigation and resolution . + Install, configure, and maintain computer systems, peripherals, and software… more
- Beth Israel Lahey Health (Beverly, MA)
- …you're making a difference in people's lives.** 11:00am-7:30pm Patient Access Representative in the Emergency Department. Every other weekend and holiday obligation. ... to the patients and the communities we proudly serve. The Patient Access Representative ensures that the patient experience in accessing healthcare at BILH is… more
- Ryder System (New Bedford, MA)
- … relationship activities by providing quality customer interface, proactive customer management, issue resolution , and customer satisfaction. + ... Bachelor's Degree, Required. + 1 year or more in customer service with issues resolution experience, Preferred....to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current… more
- CVS Health (Boston, MA)
- …through improved member health as evidenced through Data Analytics. + Assists the customer 's Wellness Representative (s) in managing all aspects of the wellness ... serve as a bridge between an Aetna National Accounts client's members, the customer Benefit Service Center, HR colleagues and Total Rewards Team to promote available… more
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