- Main Street Bank (Marlborough, MA)
- …for both internal and external customers, maintaining ownership throughout the resolution process. This position works to ensure efficient loan application, ... external customers. ESSENTIAL DUTIES and RESPONSIBILITIES: The requirements listed are representative of the knowledge, skill, and/or ability required. In the… more
- Ryder System (Boston, MA)
- …an active inventory of claims, ensuring appropriate follow-up, timely resolution , and adherence to service standards.** **ESSENTIAL FUNCTIONS** Investigates and ... ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and...based on documented file developments. Ensures the most appropriate resolution of all claims is reached, and that a… more
- Noble Supply & Logistics (Boston, MA)
- …dashboards; use data to guide decision-making and strategy. + Provide outstanding customer service to employees expert coaching and guidance to leaders and managers ... perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. + Outstanding verbal… more
- MAPFRE Insurance (Webster, MA)
- …opportunity employer._ **Nearest Major Market:** Worcester **Job Segment:** Call Center Representative , Claims, Work from Home, Customer Service ... Assure written and verbal communications are timely, professional and empathetic. + Customer Service - Deliver service to customers and agents aligned with… more
- Santander US (Falmouth, MA)
- …you ensure the branch operates efficiently and securely while delivering exceptional customer experiences and fostering team member growth. You oversee risk controls ... to cash handling and transactions. This role includes enhancing the customer experience by ensuring smooth transaction processing, resolving issues promptly, lobby… more
- WM (Boston, MA)
- …be considered.** **I. Job Summary** WM Advisory Services is seeking a detail-oriented, customer service driven individual to play a key role in building and ... This role helps coordinate business development activities across diverse customer sectors, including sports venues, large-scale events, healthcare, manufacturing,… more
- Fallon Health (Worcester, MA)
- …department and incoming/outgoing calls with the goal of first call resolution with each interaction. **Responsibilities** Note: Job Responsibilities may vary ... members, family, caregivers, and/or authorized representatives + With member/authorized representative (s) collaboration develops member centered care plans by identifying… more
- Ralliant (Boxborough, MA)
- …time-to-market, cost, and quality. + Identify and mitigate risks, manage issue resolution and change orders. + Support sustaining engineering (VAVE, supplier risk, ... obsolescence, issue resolution ). + Drive continuous improvement through retrospectives and process...relevant position. The work environment characteristics described here are representative of those that associates encounters while performing the… more
- Jabil (Clinton, MA)
- …process parameters remain within acceptable tolerances to meet quality standards and customer requirements. + Design and develop new mold processes to enable rapid ... mold qualification and customer approval, including performing standard process development tests (eg,...complaints and product non-conformances to the Group Leader for resolution . + Perform other related duties as assigned. To… more
- Santander US (Acton, MA)
- …the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations. The manager ... for leading and coaching a team, managing sales activities, deepening customer relationships, and ensuring compliance with banking regulations. This role includes… more
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