- Santander US (Foxborough, MA)
- …business clients. This role involves maximizing cross-sales opportunities through effective customer profiling, with the ultimate goal of cultivating interest in ... various consumer and business banking products. You deliver an exceptional customer experience through engagement of customers in the branch, over the phone, and… more
- Penske (Boylston, MA)
- …Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives. ... tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and… more
- RTX Corporation (Andover, MA)
- …stakeholders of quality risks, uncertainties and opportunities, key team members in resolution of customer expectations and relationships related to Quality and ... to ensure successful operational and product roadmaps for the customer . + Monitor / lead root cause corrective action...and issues faced are numerous and undefined. + Quality representative to 24/7 Operations Configuration Control Board (CCB) +… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- Tufts Medicine (Boston, MA)
- …and disposable supplies requested by attending surgeon or another Peri-Operative representative . 15. Documents case cart build process in instrument tracking ... 17. Communicates unmet surgical supply requests to leadership for resolution assistance. 18. Returns supplies not used after surgical...to speak and hear effectively and meet telephone and customer service standards. Ability to read and write in… more
- Highmark Health (Boston, MA)
- …which can be used for education of network providers, identification and resolution of quality issues and inappropriate claim submission. The incumbent is expected ... to identify potential discrepancies in provider billing practices and intervene for resolution and education or if necessary involve Special Investigation Unit or… more
- RTX Corporation (Woburn, MA)
- …program and production stakeholders, IPTs, and support functions to drive issue resolution and implement improved processes. + You will develop and implement ... Management System (ISO 9001 and/or AS9100). + Experience establishing customer relations and communications processes. + Experience applying Government Quality… more
- Fujifilm (Boston, MA)
- …per Fujifilm policies. + Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. + Utilizing ... and effective communications with management team to escalate issues and customer concerns. Performs the administrative duties associated with the job, including… more
- Santander US (Milton, MA)
- …for timely resolution . + Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking ... with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer… more
- Santander US (Edgartown, MA)
- …for timely resolution . * Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking ... with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer… more
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