- Rochester Regional Health (Rochester, NY)
- …the patient responsibility is accurate. Contact insurance as needed. Coordinate resolution with Customer Service staff. Desired Attributes: + Education/Training: ... At least one year experience in a Medical Office environment preferred + Basic knowledge of medical billing, cording, collection processes, insurance policies and governmental regulation provision preferred + Knowledge of UBO4 billing form and 1500F05 specific… more
- City of New York (New York, NY)
- …board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support to City government ... JOB DESCRIPTION OATH's Clerk's Office is seeking to hire 2 Customer Information Representatives to work in our Bronx/Manhattan/Staten Island locations. These… more
- TD Bank (New York, NY)
- …to all aspects of AML and ATF laws. The primary responsibility of the FCRM Customer Exit and Watchlist Management team is to oversee the financial crime customer ... as posing increased financial crime risk, in compliance with the bank's Customer Exit Standard. The team is also responsible for establishing the governance… more
- Solvay Bank (Syracuse, NY)
- …in a customer service/sales role. + Demonstrated success in problem resolution and cross sell ability. + Demonstrated knowledge of retail products, loan ... workplace. Consider an exciting opportunity as part of our customer relations call center team. Customer Relations...Staff. Physical Demands: The physical demands described here are representative of those that must be met by an… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to ... Applies skills and experience to show a focus on customer satisfaction and adherence to established Service Level Agreements...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- PSEG Long Island (Melville, NY)
- …other similar or lower grade employees in the proper performance of the Customer Representative job duties and conduct workflow. **Years of Experience** Data ... an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- Sharecare (Albany, NY)
- …for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and ... providers, inputs data, and provides a high level of customer service, always extending courtesy and professionalism. The CSR handles inbound customer service… more
- Siemens (Long Island City, NY)
- …maintain compliance and high-quality standards. Develop a working relationship with the Customer as an employee and representative of Siemens Mobility. Verify ... **Job Family:** Customer Services **Req ID:** 470421 Pioneering in America,...fleet. This includes advice on routine maintenance, restoration and resolution to equipment failures, semi-complex equipment installation, and modifications… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …impact to the customer and by assigning an appropriate priority and resolution target. + Ensure problem resolution by initiating and tracking problem ... vendors, and other IT staff, and by keeping the customer updated on the status of problem resolution...WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the… more