- University of Rochester (Albany, NY)
- …individual, and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Claims Resolution Representative III is responsible for working across ... taking timely and routine action to resolve unpaid claims. The Claims Resolution Representative III reports to Accounts Receivable Management. **ESSENTIAL… more
- Xylem (Auburn, NY)
- …as needed with customers and sales team + Coordinate the effective processing and resolution of customer RMAs and Product complaints: + Record customer ... Research order history and product specifications, Coordinate with Quality to resolve customer complaint, Communicate resolution to customer and provide… more
- Sunrise Senior Living (Mount Vernon, NY)
- …that are aligned with the organization's vision and values. + Communicate a clear, customer focused vision, based upon a Resident Centered Model of care. + Model a ... opportunities, addressing team member concerns, and guiding the team in conflict resolution . + Promote the Employee Assistance Program (EAP) as a resource for… more
- EMCOR Group (New York, NY)
- …involved. **SUMMARY** The Dispatcher will be responsible for providing excellent customer service while handling requests for service and dispatching technicians to ... work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones. + Oversee… more
- Goodwill of the Finger Lakes (Henrietta, NY)
- …Compliance: + Preparing and submitting financial and operational reports to management as required. CUSTOMER SERVICE & ISSUE RESOLUTION + Customer Concern ... Resolution : + Reviewing and addressing customer concerns in a timely and appropriate manner. +...or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill and/or ability required. EDUCATION… more
- Transdev (Garden City, NY)
- …will respond to inquiries, diagnose and troubleshoot problems, and provide timely resolution to ensure maximum productivity. Additionally, you will assist in the ... appropriate IT personnel or external vendors for further investigation and resolution . + Install, configure, and maintain computer systems, peripherals, and software… more
- IQVIA (Bronx, NY)
- **Bi-lingual Pharmacy Support Call Center Representative ** _Contract Remote Role - Location (Open to Remote US)_ As the only global provider of commercial solutions, ... for a 100% remote (work from home-WFH) contract **Pharmacy Support Call Center Representative ** to join our team. In this position, you will provide payment… more
- The Gleason Works (Rochester, NY)
- …ensure on-time delivery. The position requires an individual that demonstrates a customer -centric work ethic, has excellent communications skills, and thrives in a ... fast-paced environment. This position interacts with both the external customer and the corporation with regards to project status and execution throughout the scope… more
- Rochester Institute of Technology (Rochester, NY)
- …With energy and enthusiasm, provide coordination, clear communication and, whenever possible resolution , via phone, chat or tickets with members of the RIT ... enterprise ticketing system and knowledge base. Provide first contact resolution per documented expectations. + Represent RIT Service Center...+ 5 to 7 years' experience in a direct customer support role in a call center or high… more
- Ryder System (East Syracuse, NY)
- … relationship activities by providing quality customer interface, proactive customer management, issue resolution , and customer satisfaction. + ... Bachelor's Degree, Required. + 1 year or more in customer service with issues resolution experience, Preferred....to verify the legitimacy of an interview or Ryder representative , please contact Ryder at ###@ryder.com or ###. **Current… more