- Intertek (Cortland, NY)
- …company matching, tuition reimbursement, and more. Listed examples are illustrative and representative of the tasks required of this position and are not intended ... submitted by client + Act as a liaison between Customer , Account Manager, and Operations, as needed + Process...and status + Create Intercompany projects + Assist with resolution of invoicing issues, as necessary + Create deposit… more
- Allied Universal (White Plains, NY)
- …execute the distribution of such pay. Acts as a Company representative in such matters as unemployment hearings, workers' compensation hearings/depositions, union ... and that all issues receive proper follow up for resolution ; + Initiates termination procedures as needed for voluntary...eHub, and CyCop + Demonstrated ability to be very customer service oriented, with the ability to successfully interact… more
- Santander US (Brooklyn, NY)
- …business clients. This role involves maximizing cross-sales opportunities through effective customer profiling, with the ultimate goal of cultivating interest in ... various consumer and business banking products. You deliver an exceptional customer experience through engagement of customers in the branch, over the phone, and… more
- Santander US (New York, NY)
- …the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations. The manager ... for leading and coaching a team, managing sales activities, deepening customer relationships, and ensuring compliance with banking regulations. This role includes… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer ... compliance with defined processes and reporting standards + Monitors customer interactions for timeliness of answer, active listening, request/issue identification,… more
- Highmark Health (Albany, NY)
- …which can be used for education of network providers, identification and resolution of quality issues and inappropriate claim submission. The incumbent is expected ... to identify potential discrepancies in provider billing practices and intervene for resolution and education or if necessary involve Special Investigation Unit or… more
- Palmyra-Macedon Central School District (Palmyra, NY)
- …individual problems and, when appropriate, involve all responsible parties in the resolution of any issues or conflicts. + The Director of Physical Education, ... wellness policies. + Working with community agencies as a school district representative . + Keeping parents, administrators, staff, and community members informed of… more
- University of Rochester (Rochester, NY)
- …- Adhere to processes and procedures for change management and trouble ticket resolution , and maintain documentation as changes are made. - Lead architecture designs ... Attend interdepartmental and project meetings and serve as team representative . - Provide high-level support to others in general...- Provide high-level support to others in general problem resolution . - Participate in team on call rotation as… more
- YMCA of Central New York (Fayetteville, NY)
- …address member incidents, accidents, and issues on the floor; problem resolution ; evening program supervision and management; enforce and document gymnasium policies ... + Provides a Quality Experience for Members, Participants, Internal Customer and Other: Possesses the ability to deliver outstanding...makes each person feel valued; initiates action for prompt resolution ; looks for better ways to serve in involve… more
- Ithaca College (Ithaca, NY)
- …provide information, make referrals to appropriate staff members, and serve as a representative of the Director in the resolution of routine concerns. Develop ... the Director's calendar and schedule meetings and appointments. + Provide excellent customer service to students, parents, members of the campus community and… more